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PrimeCFDs
Regulated: No

Broker Name:	PrimeCFDs
Platform(s):	CFD, FRO
Founded:	2017
Bonus:	No Bonus
Spreads:	Medium-High

Leverage:	Up to 1:200
Regulated:	No
Demo Account:	No
Minimum Deposit:	250
US Traders:	Not Accepted

Last Updated 05/19/2021

PrimeCFDs Review

by Martin Kay

Why PrimeCFDs Doesn’t Suck In 50 Words

They try to bring a new way of trading to the mainstream public, and I like that because trading is more than just Binary Options. We should have diversity and PrimeCFDs is a brokerage that adds to the variety of trading, so I have to say that’s why they don’t suck. Time will tell if the diversity they bring is the good or bad kind. *Update: PrimeCFDs no longer offers Binary Options/Fixed Return Options, only CFDs, and Forex.

Why PrimeCFDs Sucks In 50 Words

They offer 5 types of accounts, but the minimum required investment for the lowest account is huge: 2,500 EURO. This is way above the industry standard, which is around $250 Also, on their Accounts page, they show payout percentages – what’s up with that? I thought Forex and CFDs don’t have fixed percentages.

Is PrimeCFDs A Scam?

TIt is unclear who owns this brokerage and some issues should be clarified by them, starting with their licensing status: in the past, they claimed that Orion Service was licensed by Vanuatu Financial Services Commission, but now the regulation claim doesn’t exist anymore. Also, I don’t understand why they show 2 owning companies depending on the region from where I access the website (I am not traveling the world while writing this review; instead I am using a VPN to change my IP).

The relation between the two companies should be cleared up and for the time being, the word that comes to mind is “confusing.” I don’t like to deal with unregulated brokers that confuse me, especially if I don’t know who owns the website.

Notice!: PrimeCFDs does not offer Fixed Return Options (FRO) anymore. We found 3 other brokers in your region: Start trading a trusted broker.

Should I Open A CFD Account With PrimeCFDs?

PrimeCFDs is a brokerage launched in early 2017, focused on Contracts For Difference (CFD’s). The owning and operating company is TLC Consulting LTD, located at Trust Company Complex, Ajeltake Road, Ajeltake Island, Majuro, Marshall Islands MH96960. Depending on the region from where you access the site, you will see another owning company: Orion Service EOOD, located at 39 Aleko Konstantinov st, Sofia, Bulgaria. Neither company is regulated. They can be contacted by email: support(at)primecfds.com.

As mentioned before, this broker is new on the scene and we don’t have enough information about their reliability. As far as the platform is concerned, they offer the TraderSoft web platform (no download necessary), which offers a good mix of simplicity and functionality and seems to be the go-to platform of the new breed of CFD, FX, and Crypto brokers.

*Update: PrimeCFDs is not offering Fixed Return Options anymore, only Forex and CFDs.

The website is pretty welcoming and easy to navigate, with all the usual guides and tutorials but also a free e-book and Daily Market Briefings, which are updated daily, not once every new moon like we’ve seen with other brokers. However, for a brokerage named PrimeCFDs, I would expect to see a bit more information about CFDs. Right now, they look a bit dull, without much information about Contracts For Difference so I hope they add more soon. At launch, this brokerage was offering Binary Options under the name of Fixed Return Options (FRO) but in the meantime, they’ve switched entirely to FX, CFD, and Crypto. Since dropping FROs they’ve focused more on CFDs but the information is still lackluster.

The account structure is terrible, to say the least: if you want an account with PrimeCFDs you will have to invest at least 2,500 EUR and that’s for the cheapest account (Silver). For the highest account (Rhodium) you will have to come up with 100,000 EUR! If you are planning to give that much money to an unregulated brokerage, you are either out of your mind or you have too much money.

Even if they’ve ditched FROs, they are still talking about payout percentages on their Accounts page. It should be noted that CFDs and Forex don’t have fixed percentage returns, so I don’t know why they are still showing. Probably a vestige of the times when PrimeCFDs was mainly a binary options broker.

So, to answer the title question: I am not so sure you should open an account. They’ve stopped offering Binary Options or Fixed return Options as they were calling them, so now they only have CFDs and Forex. Well, if you want to trade those instruments, why not go for one of the massive Forex brokers out there? I mean, PrimeCFDs is no match for the big guys in the Forex industry, so I think they’ve lost a step by dumping binary options. It’s their call, but I don’t believe that it’s the right one.

Trading Fixed Return Options (FRO) with PrimeCFDs

Fixed Return Options (FROs), also called Fixed Rate Options are a new name for the popular and well-known Binary Options. The trader can receive payouts of up to 85% if he or she correctly predict whether the asset’s price (currency pair, stock, index, etc.) will be higher or lower at the time of the chosen expiry. Fixed Return Options (FROs) can be traded on the same TraderSoft platform as Contracts For Difference (CFDs), by simply switching between the two instruments using the buttons you’ll find in the top left part of the platform. There’s no need to log out and log in with another account/username so you have both CFDs and FROs at your fingertips, just choose your weapon.

Accounts start at 250 USD, you have a wide choice of assets and expiry times, ranging from 30 seconds to the end of the month. Education is mostly focused on Fixed Return Options so you will have no problem getting started, especially considering that FROs are mostly just a new name for Binary Options. What’s very important is that PrimeCFDs is a regulated brokerage, so trading Fixed Return Options with them is safer in the sense that you don’t have to fear being scammed.

PrimeCFDs Complaints

Because the Brokerage was just launched, we couldn’t find any notable complaints on them. Of course, we will update this section if complaints start piling in.

*Update: Well, it didn’t take long for complaints to appear. It’s not a huge amount of negativity, but some people are complaining about being pestered with phone calls the second they’ve made their deposit and about difficulties recovering their money. Also, there’s the word of pressure to deposit more money than the client wants, under the reasoning that a larger sum will secure better gains. Make sure you understand the TC of this company before investing!

PrimeCFDs Regulatory Warnings And Announcements

24.07.2017: The Manitoba Securities Commission (MSC) has warned that PrimeCFDs (previously known as WM Option) has defrauded a rural Manitoba couple of more than $180,000. The MSC also informs that WM Option and PrimeCFDs were both registered to the same parent company in Bucharest, Romania. Source: MSC warning.

Prime CFDs Withdrawal

The methods for withdrawal are Credit Cards (Visa, Master Card, Visa Electron, Maestro UK), wire transfers, and some e-wallets, with Neteller being the preferred one. Withdrawals usually take 3 business days to process and up to 5 business days for the money to reach you. As with all brokers, identification documents are required due to Anti-Money Laundering laws.

Trading Bitcoin With PrimeCFDs

Deemed the asset class of the future, Bitcoin, in special, and cryptocurrencies, in general, are making their way onto the platforms of more and more brokers. PrimeCFDs has embraced this new trend by offering Contracts For Difference on quite a few crypto pairs. You can find Bitcoin, Litecoin, Ripple, and Ethereum. All of them can be traded against the US Dollar and against the Euro (ex: BTC/USD, BTC/EUR, LTC/USD, LTC/EUR).

PrimeCFDs offers only CFDs, so you won’t find any binary options on Bitcoin or other cryptocurrencies but the upside is that you can use the leverage of up to 10:1 and you can close your trade whenever you feel like, without being limited by expiry times.

Prime CFDs Ratings

User Friendliness 16/20

The CFD platform is relatively easy to use if you are familiar with this type of trading but the website lacks the necessary information related to CFD trading. Also, it is only available in English and Arabic, so we’d like to see it translated into more languages.

Range Of Markets, Spreads, And Leverage 14/20

PrimeCFDs gives you the opportunity to trade CFDs on a large number of Stocks, Indices, and Commodities, but also Forex on more than 30 currency pairs. Bitcoin and several other cryptocurrencies are available. Spreads are very high (around 3-4 pips for Majors) and also floating, meaning they change according to market conditions. Leverage differs depending on the asset, but it goes up to 1:200 for currency pairs, 1:100 for commodities, and 1:10 for cryptocurrencies.

Deposits And Withdrawals 15/20

Deposits can be made through the usual methods (credit cards, wire transfers, and e-wallets) and withdrawals will be made through the same method used for the deposit. The minimum deposit is 2,500 EUR, which is huge and way above the industry average.

Fees and Support 15/20

Credit Card transactions are free of charge but you may have to pay a fee for wire transfers. However, this fee is not specified and may depend on your bank. Support on the website was unhelpful and didn’t provide me the necessary information. Also on a more recent visit, I asked if they are still offering FROs (binary options) and the support lady told me to look on the website. Also, when I asked about regulation, she told me they don’t accept clients from my country and closed the chat immediately. Wow, thanks for the help…

Extras 13/20

Their Blog is constantly updated with Daily Market Briefings, and I consider this the biggest extra, although, in a perfect world, we should view this as normal.

PrimeCFDs Overall Ratings: 73/100

Notice!: PrimeCFDs does not offer Fixed Return Options (FRO) anymore. We found 3 other brokers in your region: Start trading a trusted broker.

62 Responses to “PrimeCFDs”

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Chuah Su Ying
02/21/2019 08:56

I have been bugged by incessant
I have been bugged by incessant phone calls lately by these scammers. On hindsight, I should have done more research into this broker before agreeing to deposit money with them. Luckily for me, they obliged when I requested to withdraw my deposit less the administrative fee. However, it is still wasted expenses. Due to my previous records, I am constantly being harassed by their phone calls sometimes appearing as a local number.
Is there any way to erase my mobile number permanently from their records?
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Tom Brush
01/02/2019 21:32

I invested money with prime cfds
I invested money with prime cfds who a week later advised they had merged with wisebanc. About 2 weeks later when I said I wanted to trade they advised there was no money in the account. After many emails they sent a statement showing nil in the account. When I queried them they said the money was used up for not trading. This is just a major scam so beware and dont get involved and never send them any money unless you want to lose it
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Dave Smith
11/02/2018 15:02

They continually call me and harass
They continually call me and harass me. I have been told my family is in trouble and I must deposit money for them. I have been called out of meetings with an urgent crisis and find it’s these wankers trying to get my money. I have threatened them with legal action and have had them swear at me and threaten me. I keep blocking their numbers but they seem to have an endless amount. One caller requested i deposit money into a prime cfd account to stop my vehicle from being attached as I was in arrears with my paymemt….i have no vehicle loans!!! Something must be done about these crooks.
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- Simeone
  04/17/2019 16:35
  
  I need help about PrimeCFDs
  Please can anyone talk to me about PrimeCFDs, I just lost $4,500 to this bastard. I need someone having problem with this broker as well to please send me a mail at simeonemoss978@gmail
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Bridget
10/18/2018 15:58

Just got scammed
Just got scammed, I am so disappointed with myself as usually very careful with these matters, It was my first trade and my last, I should of completed more research if I had read this prior but they are very efficient until they get your deposit. Has anyone got their deposit back or should I just sat goodbye and cancel my credit card as someone mentioned they deduct 50 euros each month.
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Karen
09/16/2018 05:44

What a Joke Prime CFD's is
What a Joke Prime CFD’s is. Took my dead mothers money and would not let me withdraw when I wanted to. Please don’t use these guys, I’ve never been more serious. My mothers money is written off. But yours doesn’t have to be. Michelle Boyle hit the nail on the head.
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Roger
07/16/2018 13:03

Prime CFDs is now Wisebanc
Prime CFDs is now Wisebanc. This is a scam I have still $7k+ with them. They don’t allow to withdraw in spite they promise that I can withdraw from my profit. It’s good that my bank help me to charge some of my money. Now they freeze my account if i don’t deposit back I have charge back.
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- Sam
  10/11/2018 18:11
  
  How can I get my money
  How can I get my money back they have 9k of mine
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mikal
07/02/2018 13:57

yeah
yeah, these guys use pushy salesmen and shady tactics. I don’t like them one bit. no deposit from me.
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Rinus brenkman
06/30/2018 08:10

I lost all my money at
I lost all my money at primecfds. Be carefull for a guy named Alex Drake. He got access to my credit card and withdraw large sum of money.
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Michelle Boyle
05/24/2018 22:38

CFD WiseBank - I had the
CFD / WiseBank – I had the first 2.5 months with them not accepting my ID and then they decided they would. Finally!! By this time after numerous communications with several different Senior accounts managers (they all call themselves by this title) trying to get me to start trading. I told them I wanted the 2 x $50 dormant fees credited back into my account as the initial $250.00 USD was now $150.00… I tried to login to withdraw the remaining amount which incurs a $30 fee. It didn’t work and I was inundated with more calls! Then they advised me that the CFD’s website is now WiseBank which I try to log into and my balance id Nil! One month goes by and more calls and emails with different people who didn’t want to listen, tried to get me to trade. Meanwhile, this person said they would credit my account if I traded with them that night. I emailed and told them that they can’t bribe people like this. My argument with them was that how can they take dormant fees when my account wasn’t even validated! I told them I wasn’t prepared to trade until the fees were credited as the account wasn’t validated and that they can’t withdraw fees from an invalidated account. So….emails bouncing back…unable to login to the now Wisebank account and more phone calls from pushy so-called senior accounts managers…Goodbye to my $250.00. Don’t trust any of these people!
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Wayne
05/15/2018 07:10

I agree
I agree, this is not a company to trust and invest with, their agents are misleading, dishonest and only interested in collecting commissions. They bombard you with calls and promises to help you learn how to invest but all they do is try to have you put more and more into the account. They do not answer your questions and if you want to withdraw any savings the bankers always tell you that you have to speak to your account manager before you can and he always advises negatively. Andy Pitt, who I was told was fired, is the worse. I blame myself for trusting human nature and lost a lot of money but I have learnt by myself during the process and will invest again but never with this deceitful company. And there is no one to complain to
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[email protected]
05/10/2018 19:19

I was conned by PrimeCFDs into
I was conned by PrimeCFDs into taking a bonus matching my original $17000 investment and I lost the lot. Though I got it back in a month, hence if you have been through the same issue as many of us and know you got scammed, contact him, together you can do something!
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Dave
04/17/2018 21:21

Made the mistake of placing 500USD
Made the mistake of placing 500USD with this company trying to invest in crypto’s for the first time as have been watching via dollar vigilantee and others for last 5yrs but they become aggressive. Johnathon when I started to ask questions and suggest I was wasting his time. Michael his superior rang back immediately. His approach was more levelled and I thought of good real estate agent, bad real estate agent scenarios good cop, bad cop etc. just to lure the mug … me.. in. Same requirements as others here re info for utilities bill drivers license etc which I would not send them. Went to bank first thing to cancel my card on a hot stop demand and the bank is going to approach my request that I put to
PRIME CFDs of reverse crediting my payment by debit card via VISA. Will watch that space. I will next consider the NZ POLICE FRAUD SQUAD as an approach to see if INTERPOL has a way to extract payment. have contacted the Police but not big enough fraud to action yet the overall multiplication of people like me could be huge .Good luck everyone !!!
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MIKE
04/06/2018 09:46

I CAN ONLY REPEAT WHAT OTHERS
I CAN ONLY REPEAT WHAT OTHERS, REALISED THAT TO LATE. THEY ASK FOR SENSITIVE INFO AFTER YOU HAVE JOINED, YOUR PASSPORT OR DRIVERS LISCENCE, A 3 MONTH UTILITY BILL, BACK AND FRONT OF YOUR CREDIT / DEBIT CARD USED, OH AND A CLEAR SIGNATURE.
NOW THATS WHAT I CALL VERY THOROUGH IDENTITY THEFT. DO THAT AND THERE WILL BE ANOTHER YOU WALKING AROUND VERY SOON.
THIS IS FOR MONEY LAUNDERYING PURPOSES THEY SAY AND UNTIL YOU EMAIL THEM THESE DETAILS THE MONEYYOU JUST DEPOSITED CANNOT BE ACCESSED, THE ACCOUNT FROZEN AND SO YOU CANNOT GET YOUR MONEY BACK OR CLOSE THE ACCOUNT. THEY GIVE YOU 5 DAYS AN IMMEDIATE THREAT.
THEY WILL CALL YOU ASAP ALMOST STRAIGHT AWAY, PLEASE DO NOT MAKE THE SAME MISTAKE I DID, AVOID THEM AT ALL COSTS. CONTACT YOUR BANK AND TRY TO GET THEM TO REVERSE THE TRANSACTION, IT TAKES TIME BUT CAN BE DONE.
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Hari
03/29/2018 13:02

OMG
OMG!!! I have recently deposited Us$1000. Within 2 week I wanted to withdraw my money and send for the request. The guy who used to tell me himself as a marketing expert, was insisting to put more money in the account. As I had already invested 1000$, I was not interested to invest more. They were telling me that they will refund money in my account within 5 working days. Till now it never happen. As I read your comment, I guess, I loose my money as well. Very disappointed.Any way out?
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mick
03/28/2018 07:53

My contact is a man named
My contact is a man named Michael ?? It’s all pressure pressure.
I told him that i wanted to invest in the Swedish governments E-Krona and all he did rather than help, tried to talk me out of it. I suspect there was no commission in it for him. I have tried to close my account with no success so far. DON”T DEAL WITH THEM.
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craig nz
03/28/2018 07:01

Very Bad to deal with
Very Bad to deal with.after I sent company money I changed my mind and are having a lot of trouble getting my money back.its taken weeks and still no money back.lots of emails .and getting mucked around by them.latest one is credit card not in colour when it was.and then changed excuse they just another risky gabling type investment, spin you a yarn with the new angle.to hook you.
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Andrew
03/20/2018 07:11

I like when i read people
I like when i read people that they think they were scamed because they lost there money. I deposit 500$ from the beggining and my account manager didn’t pushed me to deposit more he just explain that the return depends on what you invest and thats it. We start trading with the 500 and when i reached 1200 i withdraw 500 usd and now we are trading only with the rest.
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Danielle
03/15/2018 12:55

I joined 3 month ago and
I joined 3 month ago and so far everything worked fine for me. I don’t get you guys why are you complaining about the documents that they require you to provide, this is a standard procedure in this business by which they make sure that you are the real owner of the card that you used to put money in your trading account and is not used by some crook.
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- Gloria
  05/01/2018 03:17
  
  Hi Danielle
  Hi Danielle… Have you tried to withdraw any funds? Have you only deposited the initial USD$250 or have they asked for more? If you were able to withdraw funds seamlessly or not been hounded to deposit more funds, then you must be the only lucky one!
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Leigh
03/13/2018 22:13

I have had issues with this
I have had issues with this so called company, after opening a US $500 account I was pestered for documentation to verify who I was then pestered with phone calls at any hour up until midnight and after having had enough of there bullshit decided to close the account.
After many emails I was contacted a person (Account Manager) Phillip Black what a pig of a man and so very rude, after a yelling match over the phone I was advised that he will approve the withdrawal and closure of the account. To date nothing and I will be contacting the authorities and others as required. Companies and people like this need to sorted out.
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Joe
03/02/2018 13:14

Whether the company is reputable or
Whether the company is reputable or not, they called us up out of the blue, asking to speak to my wife, who has never heard of them. This means that either someone with a grudge against us falsely gave them our details, or PrimeCFDs Cold all people,in the hope if drumming up trade (and perhaps taking advantage of confused, vulnerable individuals?).
Either way, not very professional.
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NEW ONE
02/27/2018 11:41

Thanks for all of the reviews
Thanks for all of the reviews guys, I am no investing whit this that was 2 days I did the registration, 2 minutes later I have received a call to put 500 USA dollars, and keep calling and calling from different numbers I did say no I am going to check the reviews, and check with my bank, and they got bit scare, they have not call me since then, now whit all the people complaining here I can see why, thanks again best of luck for every one.
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Kumar Dursun
02/25/2018 06:04

All
All,
The comments and feedback are very revealing and indeed, the company is very prompt (within seconds) at establishing contact with potential clients, once the registration form submitted – even if partially filled in. The senior account manager was very impatient to enroll me as a client. Upon query with regards to the auto-pilot function (for trading) which was used as a bait for clients, the manager candidly replied this option has been disabled and moreso, the financial analysts give better advice – haha, when you refer to technologies like big data and AI? Well, not too sure if I am going to be the next client?
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- trader
  02/25/2018 22:35
  
  The pirates of the caribbean
  The pirates of the caribbean, nothing to do with trading. The trades never reach the market. All money lost by traders goes directly to Primecfds. They will do everything that customers will lose their money.
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Freedom
02/21/2018 10:00

They kept on persuading me to
They kept on persuading me to invest $250 then I joined in December one of their consultant called me to put more money to make it a $1000 so i can start making money which i told him I don’t have it then he just dropped the phone. Recently I spoke to one of their consultant Tom Michaels who also told me to put more money when i told him I don’t have more money he told me joining with $250 is a child’s game. My question is why they give people wrong information that you can make profit from $250 then when you have joined they say you can’t make any money from $250. The worst part you can’t get your $250 back
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Ase
02/09/2018 21:22

Same thing has happened to me
Same thing has happened to me. Registered and deposited $250. They wanted me to deposit 750 more but I refused. Now when I want a refund they tell me I must first have my docs. verified. I finally sent docs which they verified. I don’t know if you watched a video where u see so many people are supposedly making money every day on auto trading! I finally went on to auto trading after they had my money for 6 weeks and they say you cannot lose all yr money and yet in 2 days from $250 there is only 20 dollars left!!! They are definitely a bunch of scammers as now they are telling me I must deposit more money!! They caught me for $250 but they definitely won’t get a cent more from me as they are rogues through and through! STAY AWAY FROM THEM U Will lose all your money!!!!!!!
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Ramotata
01/26/2018 13:47

i have an account with cfds
i have an account with cfds i deposited an amount of 200usd after 2 days they called me to deposit another 250usd in to my account the account manager who called me for first time after i deposited my 200usd who promissed me to teach me how nto start trading he was no where to be found everytime i get a call i asked about him no one knows him after a week i tryied to withdraw my funds with out success even today gone is my account manager but i say oneday is oneday
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Smayor
01/15/2018 18:48

This is not a company to
This is not a company to invest with. I invested the minimum they say you can invest USD250. I did not feel comfortable letting them have copies of my debit card including the back where the CVV is, i felt this was giving them access to my bank account – why do they need this to verify my ID? I sent an email stating i would like to withdraw and got a call back from a very rude bully named Adam. No different from the person on the street who tries to snatch your handbag.
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Joe
01/03/2018 13:02

Same thing is happening to me
Same thing is happening to me. Registered and deposited $250. They wanted me to deposit 750 more but I refused. Now when I want a refund they tell me I must first have my docs. verified which they are playing delaying tactics by saying the docs are blurry!! I wonder if I will get my money back!?
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NotHappy!
12/30/2017 14:06

I have been using this mob
I have been using this mob for just over one month. I made a nice little profit for myself, $250USD into $2300USD, and yet they held onto it, trying to convince me to not withdraw what I had made.
When I told their accounts person who constantly tried to contact me, and when I finally answered, that I wanted to withdraw the amount that I had made, he tried for over 15 minutes to convince me that he could not understand why I would want to withdraw what I had made and should continue trading. He told me he would contact me a week later… because he was confused and could not convince me to continue trading and also could not understand why I wanted to make the withdraw…. he did not contact me back. I made that profit on pure luck, not what I was initially taught about the platform. When I first joined with them and the broker that was assigned to me gave me a very “quick” rundown on the platform giving me minimal guidance on how it really worked, eventually said to me to just use the bollinger bands and when the candlesticks hit the top or bottom for me to call or put on the trade and that is all I was given as a person trying to get into trading.
As it stands, no idea, lose money real fast, add to the brokers commission along with all the other new traders trying to make a start…. And when you have lost all your money they will contact you back trying to get you to invest more money in order to lose more money and so the viscous circle continues. NotHappy! https://www.youtube.com/watch?v=L7G0OfJUON8 This is what these mobs are all about. Please…. Be Careful. Still waiting for my withdraw two weeks later.
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Maria Gabaitumele
12/29/2017 17:38

Primecfd debit R3300 from my account
Primecfd debit R3300 from my account on 27/12/2017.On 29 /12/2017 when I opened their website I can see that they have opened an account with me but I was not given username nor password.
Please help
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Leon
12/22/2017 05:15

I have the same experience as
I have the same experience as Gerhard. My broker is Elijah. At first all the promises, but kept on telling me yo invest more. I tried wirhdraw with no success. Some of my trades that I know would go well was stopped by no reason. I ask for help and to investigate but only to hear from the broker Elijah why I put in so many trades and that he warned me. He just send me a message eurusd buy. What is this? Well I lost also everything and is struggling to get back of whats left and my request keep on been rejected for “activities” taken place which is not the truth. My account shows I have $600 left but I am only alloud to withdraw $300? This is unexceptable. Please someone help!
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jeany wilson
12/12/2017 19:41

Have had another conversation with them
Have had another conversation with them tonight, mainly because I wanted to get the proper name of their company from them.I am blocking their number on a daily basis but they just phone from another number.
Tonight’s caller even had the audacity to tell me that on the “portfolio” he had in fron to him It states that I am not interested.
My number is protected by telephone preference service. They do not seem to grasp they are harrassing me !!
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Alicia
11/18/2017 13:02

After I had registered with them
After I had registered with them. I read the reviews about their services and decided to cancel the account. The account manager called me to give me advice on the account but I insisted on canceling I was told to submit documents for verification which I did. Then I was able to withdraw 220 dollars of the 250 I had paid. The account manager had to call me and verify the withdrawal firsrt. It took about 3 days for the money to show in my bank.
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- Elton
  01/23/2018 16:29
  
  can you withdrawal your money
  can you withdrawal your money ? have reached your bank money after you have completed the withdrawal process
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Anna Lategan
11/14/2017 21:35

Yes all the phone calls prior
Yes all the phone calls prior to that was very disturbing but I don’t earn a big salary and according to the ad the returns are worth while.
I invested the minimum $250 over 2 months ago.
Ive read the terms and conditions and the risk involved but …….
The representative allocated to me coached, lead me where to invest.
I was bullied to invest more but as I had no more and told him, after a few days received a email to say he can not work with me with only $250.
Another representative contacted me and called himself a senior manager.
He dumped me into a automotive investment package and I lost all my money.
Told him he did not coach me according to the advert that I believe now is a lie.
Another representative called me after dozens of emails to support complaining about there bad service.
Jason Patrick was so decent and patient with me as a novice and lead, coached me to invest in different areas.
He started pressuring me into investing more money as he told me with only $250 my returns would be very small.
I borrowed $1000 from a friend and I was down a few hundred $’s but recovered and was up over $300. I told him I was so scared and nervous and he said Don’t worry, I know what I am doing and trust me.
As we all know the bitcoin was going only one way but UP.
He told me to sell. I told him this is against the market and dont want to do it. That is when he got impatient and angry and told me if I know better then I am in the wrong game.
I did what he told me. It was on a Friday over lunch time and on Monday all but $71 was lost.
I send email upon email to him and Prime CFDs support but he ignored me. I was so desperate and send him a very rude email and only then received a call from him.
We had a very heated discussion but he told me, dont worry I will make a plan to retrieve your money. That was over a month ago and up to now ignored all my emails and calls.
About 10 days ago I asked for Prime CFDs General Managers email address but was refused. I went on live chat and was promised that their senior manager will call me.
A week went by and I send support very harsh emails about Prime CFDs bad service and eventually the manager, Lawrence called me.
I was told by this Lawrence that nobody put a gun to my head to press the button. I did it myself and its my problem as no one forced me to do anything and another representative will call me if I want to invest more. Wow, needless to say I almost got hysterical and told him to just pay back my money. He told me that will not happen and told me to stop shouting and put the phone down.
Up to now, SILENCE.
Jason Patrick was in the meantime promoted to gold account status. He gave me bad investment advise as my coach, I lost all my money and he got promoted. That says it all.
PRIME CFDS are the worst company I ever had to do with.
To the people that attend their webinars, please wake up. Its a investment gooroo they pay to hook more innocent people like you and me to invest.
STAY AWAY BEFORE YOU LEARN A HARD AND EXPENSIVE LESSON LIKE I DID.
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Berlin57*
11/06/2017 18:43

Who has made experience with forex
Who has made experience with forex and CFD-trading on PrimeCFD platform. Following the webinars of Jay Smith (of PrimeCFD) twice a week. Who has watched and listended to his webinars? Actually his trading recommendations are very successful. I as well as other traders wordwide follow him. He always has 900 till 1100 listeners worldwide. My account is incresing daily. They don’t push me to invest more and more. Just the credit (60 k)they gave me 4 months ago they’d like to be payed back. Shall I ?
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Mark Lockwood
11/06/2017 09:01

I invested the minimum US $
I invested the minimum US $ 250.00 yesterday and the amount of emails and telephone calls i have received since then is quite disconcerting. I agree with previous statements there is a certain amount of urgency in their calls and try to coerce investing more than the minimum.
I am sticking to my initial investment and will not do anything more until i understand what returns can be realised?
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Wolfgang
11/05/2017 14:06

Who has made experience with forex
Who has made experience with forex and CFD-trading on PrimeCFD platform. Following the webinars of Jay Smith (of PrimeCFD) twice a week. Who has watched and listended to his webinars? Actually his trading recommendations are very successful. I as well as other traders wordwide follow him. He always has 900 till 1100 listeners worldwide. My account is incresing daily. They don’t push me to invest more and more. Just the credit (60 k)they gave me 4 months ago they’d like to be payed back. Shall I ?
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Magda
11/03/2017 11:12

Thank you for all that info
Thank you for all that info. Hope more people will read the comments but you are “in” before you know it.!
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Allan lazarus
11/03/2017 10:05

Signed on with them nearly 2
Signed on with them nearly 2 weeks ago. I had in all 3 phone calls from them. Twice they put ended the call. One asked if the could call back in 5 minutes so keep my computer turned on. 2 hours later no return call. A week and half later an account manager rang me try to feed me waffle then ended the call. Yesterday had another call from yet another call from a different account manager, once again said nothing to help me. If that’s the way they work, they can forget it. This being my very first time at trading I’m not amused. Nearly 2 weeks and I’ve done nothing yet they still hold my deposit. I personally would steer clear of them. Just wondering how long it will take them to refund my deposit
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Louise Roos
11/02/2017 11:13

I have also been bullied and
I have also been bullied and said must not waist their time if i don’t want to deposit more money. I have requested numerous time that my money be refunded and the account closed, without any success to date. Will i ever get my money back? They are rude when you don’t want to deposit more money.
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Bryan
10/26/2017 03:40

Never teach you how to use
Never teach you how to use and charge u expensively to earn from client account. Charge again when withdraw money from your own account.
I deposited usd 250, never teach me how to use and then charge me usd 150, balance usd 100, now I want to close account, charge me another usd 30, I don’t know why Apple still approve this kind of app and no one is doing anything from it cheating again.
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Scared
10/03/2017 22:35

Please AVOID
Please AVOID!!!! I invested but changed my mind and I am having a nightmare trying to get my money back. Their terms and conditions state you can close your account anytime but they are refusing to allow me to close my account. The guy looking after my account is Niky. He keeps saying I can’t close my account because I’m not mentally stable enough to make this financial decision!!! Customer support staff are lovely but powerless. Please don’t invest with these guys!!!
Update… It’s now 2 weeks since I first requested to withdraw my funds. My account manager ignored my calls and emails for a whole week, then the account was handed up to his boss. He agreed to authorise the withdrawal, but that was a week ago now and I’m still chasing it. I’m sick with the stress of it all. This situation is very frightening!!
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Tozama
09/29/2017 04:12

How I wish I came across
How I wish I came across these reviews before I had a contact with them yesterday. They requested for my bank card details, I was naïve enough and did that. When I provided the information it was on their false pretence of verifying if I qualify for the opening of the account. Within an hour after that the money was reserved in my account for Orion Service Sofia although I was told that the account would be finalised after verification has been done and I have provided the supporting documentation (ID, Card etc.). It was agreed that the senior consultant would contact me at 19:00pm but after I sent an e-mail to them indicating that because they took money in my account before verification I am no longer interested to engage with them. To cut the long story short the consultant called me two hours after sending my e-mail to support asking what was the problem I told him what bothered me. He started screaming at me and he was also very rude and professional. I will no longer engage with them and I am not sending any verification documents. When I read the reviews I was going to loose the deposited amount anyway.
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Sarah
09/21/2017 07:35

I'm so glad I read reviews
I’m so glad I read reviews! Indeed within 5 mins of putting in my phone number I was bombarded with calls, none of which I answered. Thank God for call blocking apps… Won’t be investing.
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Rachael
09/19/2017 19:36

I have just joined today
I have just joined today, I also went in with the idea of investing $250 and was told that an extra $250 would give me better leverage on my trading ability. So I have, not to sure if I’m keen on giving all my personal I.D though. That means they have everything on me.
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Udo Eelman
09/13/2017 17:18

I have an account with WMoption
I have an account with WMoption – now trading as PrimeCFDS – which are in my opinion certainly a scam. Prime CFDS use a lever of 50 not only on the bonus but also on your deposit.
If you lodge 5000,00 euro and receive a bonus of 1000,00 euro this 6000,00 x 50 will be a total of 300.000,00 euro before you even can withdraw 1 eurocent from your account.
The lever is not just on the bonus it is also over your lodged money.
STAY AWAY from WMoption or as now trading as PrimeCFDS.
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Chris
09/09/2017 14:59

After making my deposit
After making my deposit,they required the account to be verified with Proof of I>D., Utility Bill and copy of Credit Card.They cofirmed the account as verified but when I want to make a withdrawal they ask for the same again. Is this correct?
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C Corley
09/08/2017 00:46

I'm having trouble with them
I’m having trouble with them. I changed my mind about investing when I saw how much documentation they wanted and found I was being pestered with phone calls the second I made my deposit. So far, I have had one phone call where the person was completely unprofessional, and I have failed to recover my money. Watch this space…
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- carlisa
  09/18/2017 16:24
  
  I am having the same issue
  I am having the same issue…i plan to file a dispute with my bank
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Liz
08/31/2017 13:29

I have been in touch with
I have been in touch with the FCA financial Conduct Authority in the UK. They say Prime CFDS is not registered with them which suggests a scam. They wanted my passport photo and a photo of both sides of my credit card which seems fishy. The Bank have advised not to do this.
I was told about a scamming system known as Boilerhouse scams.
I’m not convinced.
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Ludeliza
08/27/2017 23:19

I have an account with them
I have an account with them. I deposited $250 yet they called me to have additional deposit of$500 or$750 to make it to $1000 to start training. Before that, they asked for my bank account information etc to verify my accounts. I lost my trust in them and withdraw my account. I did it last June this year but until this time, I have not received the refund
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Trader
08/27/2017 20:07

All
All,
Please stay away from this company Prime CFD. Just a small test you can try yourself, try doing initial registration on their website and within 10 seconds of providing your phone number you will get a call from them (without any respect if it is outside working hours). Don’t pick up call and you will see they will keep calling almost 10-15 times in 2 minutes from different numbers. This kind of phone spamming will continue for weeks even at most inappropriate times (like midnight on Sundays).
The kind of desperation shown by them is typical of spammers and was good enough for me to stay away from them even though I was seriously considering investing with them.
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Elsie de Jager
08/27/2017 10:39

My experience with Primecfds is a
My experience with Primecfds is a nightmare: I have been “bullied” into depositing more and more money to reach 5000$ which according to my account manager Dino will help me “keep position” whatever that might mean. I was bullied into borrowing money with the PROMISE That the money will not be lost but doubled. After long reasonings that I can’t afford to lose such an amount Dino became little aggressive and impatient and made me feel that I dishonour him and his expertise……so I gave in.
Needless to say that ALL the money were lost and and I was contacted to deposit more!!!!!
Long story short ….after a long telephonic war I was “credited” with a bonus from the company that could not be withdrawn, but with which a new account manager now wanted me to do one single big trade with promise again that I will have my money back…..
In the mean time a friend of mine with good experience helped me on the account and within a week the amount of 4000$ was doubled with profit!!!!None of it could be withdrawn for the huge number of trades that was put on the account before withdrawal can take place. My friend was very well on his way to reach it when Primecfds intervened without my consent and closed ALL the trades we had and opened new HUGE ones and emptied the account completely!!!!!!
They are surely NOT a company RECOMMENDED and surly not out on customer service nor customer satisfaction. Money wolves they are
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Vincent
08/10/2017 17:05

I have an account with them
I have an account with them…so far so good!
I will keep you posted on any further developments.
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- Sheldon
  02/07/2018 06:36
  
  @ Vincent
  @ Vincent. HI, how has your experience been since October 2017?
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gerhard
08/10/2017 12:39

You are correct in minimum U$250
You are correct in minimum U$250, however, when the broker calls you it is comprehensively explained that U$5,000 is the better amount giving them leverage/parameters to assist in better securing gains. This could be problematic to those investing through an online platform where the home currency is poor against the U$.
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- Otto Christus
  11/28/2017 17:18
  
  My experiences are also negative
  My experiences are also negative. I lost 250 Euro. I should not have trusted this company. They offered this kind of help to encourage me ti invest more money.
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  - Tracy Davies
    04/01/2018 16:28
    
    I came very close to losing
    I came very close to losing money with theses people.Get this…. I told the fella ididnt want phone calls as I didn’t want my other half to know, n the cheeky bastard suggested I pretended going to the shops not forgetting my card of course! and he would sort me out getting trading, as soon as he said that I knew he was dodgy. Any normal company would not of done that and would only of been to happy to deal via email. The cheek of it, sorry to those who lost money you can claim it back, theres a company that deals with unregulated companys, please can you tell me if you were directed there by Piers Morgan’s Bit- coin Trader?
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