Is OptionsXO a Scam? Read This Brutally Honest Review

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OptionsXO
Regulated: No

Broker Name:	OptionsXO
Platform:	Tech
Founded:	2012
Bonus:	100%
Return/Refund:	70-89%/0%

No. Of Assets:	65
Regulated:	No
Demo Account:	Yes
Minimum Deposit:	250
US Traders:	Not Accepted

Last Updated 09/08/2020

OptionsXO Review

by Martin Kay

At the bottom of OptionsXO homepage, a new company name and address appear: Omni Global Solutions SRL Bucharest, Third sector, 17 BABA NOVAC street, ground floor, Bl. G13 ,2ND entrance, Ground Floor ,suite 45,District 3 , Romania. They don’t offer any information about the role of this company, they just throw the name and address there. Omni Capital LTD still owns and operates the website according to their homepage and Terms And Conditions. The address in Romania corresponds to their Operations Center according to their Contact Us page.

Is OptionsXO a Scam?

On our first review of OptionsXO (about 3 years ago) it was unclear if they were a scam or not, which is why we have decided to make an updated review now. For 2-3 years, OptionsXO remained frozen. Completely frozen. The brand was owned by one of the binary options pioneers, who managed to irritate many traders and establish an unfavorable reputation. Under the new management and team of investors, the company has established itself as an up-to-date technology providers. The new website is astonishing, really a delight for our eyes. The support team over at OptionsXO finally came along with our demands and will resolve any issues occurred under the first owner. Our team is also here to support and assist everyone who had trouble with OptionsXO in the past. We still see complaints, therefore we urge clients to avoid managed accounts. Meanwhile, we’ll keep monitoring and re-assuring our readers they get up-to-date reviews and news regarding OptionsXO’s upcoming regulation. Update 3/2016: OptionsXO Have Officially Filed for CySec Regulation. Update 8/2016: Still no regulation, we strongly advice to take caution here.

Update August 2016: The website cannot be accessed from Central Europe and an Error Code is displayed instead. This could be just a regional problem, generated by technical reasons but we have to remember that some of the brokerages that closed their doors forever, experienced this type of problems as well. Anyway, when the website becomes inaccessible to users, it’s a sign that the brokerage is having some sort of problems. I cannot make any speculation, I am just stating the fact that optionsxo.com is not accessible at the moment, from my location. We will keep monitoring and will update this review if the website becomes accessible again.

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Editor’s Note – Why OptionsXO Doesn’t Suck in 50 Words?

OptionsXO have made a very impressive turnaround, and turned back time and time again. Tech platform is a positive thing, some nice education materials, but that’s about that.

Why does OptionsXO Suck in 50 Words?

Sorry, but their website looks like an advertising for a tropical trip. It seems they are in the travel business, not financial; they go over the top with beaches, waves, palm trees and women in bikinis.

Should I Open an Account with OptionsXO?

For a second I thought I had accidentally opened the 24Option platform. The design is quite similar, but this is no surprise as both brokers are using the innovative Tech technology. I can’t recall when we the first time I saw this design, probably in the early days of OptionsXO and 24Option. Other than that, the website is beautifully built and well organized and all the needed trading tools are easily available, this being one of their strong points. The new management has already filed for CySEC regulation, and as we all know, there’s nothing better than trading with a broker awaiting for regulation… Why you’re asking? Well, would you like to have complaint when applying for reliability certificate?

The platform supports standard high/low binary options, boundary, one touch and short term. Expiry range from 60 seconds in the short term section all the way through end of the day, end of the week and even end of the month or longer for the most heavily traded assets. Intraday expiry is available for most options. They also have a great feature represented by the High Yield Options which allows the trader to achieve profits of up to 360% by using the Above/Below function. All this is thoroughly explained on the website with the use of a lot of pictures and examples.

OptionsXO offer four types of accounts, with different advantages and extras. For the standard account the trader needs to deposit just 200 USD/EUR/GBP like we mentioned but for the next type of account (Silver), the minimum deposit account jumps to 2000 USD/EUR/GBP. That’s really expensive in my opinion and the sum keeps increasing, going as high as 10K USD/EUR/GBP for a Platinum account. The advantages offered by the VIP accounts become obvious when I tell you they come with additional payout, up to an extra 4% for Platinum account holders, and up to 5% for Diamond & VIP members.

Update August 2016: The investment requirements have changed and are now much higher: the Mini account has a $250 minimum deposit (previously $200), the Silver now requires $5,000 deposit (previously $2,000), Gold is $25,000 and Platinum is now $50,000 (previously $10,000). There is no VIP account but it was probably replaced by the Platinum.

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OptionsXO Complaints

Looking for a new broker? The first thing you should do is to look for complaints. Round here, we do the research for you! Searching for OptionsXO complaints didn’t took us too long… We see complaints dating back to 2013 (read above) and stretching all the way to 2016. It’s not uncommon to see complaints, especially when it comes to long time brokers. For that reason we’ll focus on the later complaints; Several clients complaint of misconduct business by account manager, most complaints are indeed solved by still a warning sign. You can read more complaints right here, in the bottom of this OptionsXO review page.

Update August 2016: Their reputation is starting to degrade! People are complaining that they cannot withdraw and in some cases, only the initial deposit was returned, with the account manager claiming that profits were made by him so he deserves to keep it… that’s mindboggling and I don’t know what else to say.

OptionsXO Bonus

Their first deposit Bonus is 50% and the trading volume is 30 times the bonus amount. Other than the usual first deposit bonus, OptionsXO offer special promotions and bonuses but those are not fixed and can differ from month to month so you will need to contact them to get information about the current promotion. Some bonuses come with time limits so be sure if one will be applied to your account or not before you accept it.

Update August 2016: The bonus percentages depend on the amount you deposit but before making a withdrawal you will be required to execute trades to the value of your total amount times 20.

OptionsXO Withdrawal

In order to withdraw funds, you will need to fill a Withdrawal Request and submit certain documents to confirm your identity, nothing different than anywhere else in the industry. The minimum withdrawal is 100 USD, if you choose to do it by wire transfer a fee of 25 EUR/GBP will be charged. According to OptionsXO, requests are processed within 4-7 business days from the time they were received and pay to your account within a standard week of processing.

Update August 2016: If the deposit exceeds $500, then the fees for withdrawals can go as high as 5% of the deposit.

OptionsXO Extras

The High Yield options are a potentially profitable addition and other than that, they have a Blog that can be considered an Extra feature. In terms of trading tools they have early closure, rollover and double up features to help maximize profits and reduce losses.

OptionsXO Ratings

User Friendly 17/20

The website is available in 13 languages but the Terms and Conditions are only available in English and Russian; the platform used is provided by Tech Financials and does not require any software download. The platform is laid out well and tends to cater more toward short term traders than not but long term traders will find what they need here as well.

Number of assets and expiry times 16/20

OptionsXO basket of trading products is composed of 12 indices, 20 currency pairs, 27 stocks and 4 commodities for a total of 63 assets. The expiry times range from 60 seconds to the end of day, with the possibility of using tools like Roll Over, Double Up or Early Closure. Update August 2016: They have increased the number of currency pairs to 27 but now they only have 8 stocks, a huge drop considering they were offering 27 before.

Commissions, Support and Effective return 17/20

There are no commissions charged for opening an account but a 25 EUR/GBP fee will be paid if you make a wire transfer withdraw. The support is pretty quick to answer and moderately helpful. The effective return goes up to 89% and can reach an amazing 360% if you use the High Yield options. The major downside is the fact that OptionsXO does not offer a refund. Update August 2016: If the deposit is larger than $500 , the fee for withdrawals can go up to 5% of the deposit.

Deposit, Payment and Bonus 17/20

The minimum deposit amount depends on the type of account you want to open, starting as low as 200 USD/EUR/GBP and going as high as 10K for a Platinum account. Deposits can be made via Credit Card, wire transfer and e-wallet (MoneyBookers, Liberty Reserve, CashU, etc). A Credit Card withdrawal cannot exceed the initial deposit amount and any sum exceeding it must be withdrawn via wire transfer. The first deposit bonus is 50% and the wager is 30 times the bonus amount. They also have special promotions.

Update August 2016: The minimum deposit is $250 and the maximum is $50,000. The bonus is not fixed and depends on the amount you deposit but according to their T&C, the turnover amount has been reduced to 20 times the entire sum.

Website Extras 15/20

The High Yield options can become extra-profitable if used carefully. Rollover, double up and early closure round out the extra tools for traders. Plus, OptionsXO’s webinar and education system is very impressive, and allows daily market analyses as well as daily webinars for traders at all levels. Another thing we liked is the OptionsXO blog, which has a lot of valuable information and resources.

OptionsXO Overall Ratings = 82/100

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145 Responses to “OptionsXO”

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User754
06/19/2018 19:52

the old name was OptionsXO then
the old name was OptionsXO then they changed there name to primecfds.com then to wmoption.com and the new name is wisebanc.com they are Scam from Israel ! they try to operate like a real company but they are Scamartists ! (let you trade with your real Money on Fake Demo accounts etc…) they to all that you pay in more and more… and they are helping you to loss all, or never pay out !
go the to Police and make a complaint !! if there are more Complaints then its better, this is what you can do, dont be shy at that ! google for times of israel optionsxo then you will find the Story with there Boss Orion Service EOOD
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Lena
07/16/2017 21:15

Can someone answer me
Can someone answer me. It has gone more than 72 hours now. I have been waiting over a week and no answer from you. I have been cheated on a lot of money and They cant be allowed to do like this. We sitter here with a lot of loans That we cant pay. Please answer me.
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Raymond D.
04/30/2017 20:51

I have been trying for many
I have been trying for many months to withdraw what is left of my money, but they give me the runaround and dont refund me.
Any help on how to get it back would be appreciated
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Williams
12/21/2016 16:39

I have been dealing with 2
I have been dealing with 2 brokers called Seam Adams and Robb Daniels. Both were phoning a lot at the start and offering me trades after trades, when I was starting to lose money, I was persuaded by them to invest more money, which I would go on to lose it all. I am sickened by the thought they couldn’t care less about my situation and I feel very stupid for believing and trusting them
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Christina Tibbetts
10/10/2016 11:00

I opened an account with Optionsxo
I opened an account with Optionsxo. I only invested a few hundred pounds initially but they were ever asking for money because what use is it in the bank, not making anything in there
I was told they would make me rich. I told them I don’t want to be rich just comfortable. I then invested more money so I could have a managed account. I was lead to believe they did all the trading and just spoke to me once a week to let me know how I was doing. No the account manager phones and tells me what to trade on. I don’t like trading myself as it makes me nervous. I had £47000 in the account. I was then phoned by my account manager, he told me another analyst would be ringing me to do the trading. That day he took my account to £134700. As you can imagine I was elated. It was 5pm and I wanted to call it a day and really wanted to close the account as I had enough money. I told him not to ring me anymore. He said I had a wager of £10000 that was still outstanding and wanted to clear that. So he told me to bid on a currency for 60 seconds for £15000 and that would clear it. That did not materialise so he said we would have to make a correction. By this time I really had had enough. The next thing he had reduced my account to £34500. I felt sick. Then the next day he phoned laughing saying that he would build it back. The next 2 trades failed and I was left with £10000. This made me very ill and has made me a bag of nerves. I cannot look at the trading platform and if my mobile rings and I think it is my account manager I just have an anxiety attack. I have since been told that the analyst would have done this on purpose to make money for his company. How could he be so right for over an hour then get it so wrong! I now don’t want anything to do with this company as it has now left me it debt.
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- Beth
  10/30/2016 01:31
  
  I have the same plight with
  I have the same plight with this broker. They insist that you put more and ended up losing all of it. I really don’t know if the account managers are good at what they do. Stupid on my part trusting that they know what they were doing. They are worst like a newbie. Ended up in debt instead. Account managers keep changing, they tell you they are more senior than the previous ones to get your trust. Now nobody cares to call because I have no more money to put in. For newbies who want to invest with this broker make sure you know how to trade on your own. Account managers are there to sucked you in to putting money in to the market not for your benefit.
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Eric
09/20/2016 20:23

Can someone help me
Can someone help me?
I have been dealing with wmoption/optionsxo for a few months, everything they have done for me up until now has felt misleading and crooked. I’m certain I am being scamed.
This is what happened to me:(others seem to have the exact same story)
It all started a few months ago, I set up a wmoption account, than Nathan Jones/John Williams/Ken Tour set up the account as a managed account and Nathan made a profit for me and then without my consent they also set up an mt4 optionsxo account with my name and they also managed that account.(he said this was the way to make real money.) Than he made a large profit with this new account also, I requested to withdraw some money and was denied, and then they disappeared. I tried to contact the company, but it was months before they responded to me. And than months later the company contacted and said that Nathan or John or Ken no longer were with the company. And they set me up with a new senior broker named Sam. I did not like the way he was treating me so I requested to talk to an upper person, he had the CEO David Current/Klein (each time his name changes) contact me and he told me that because of all the problems and because the required 3 months was done, that I could withdraw the 90k that was in the account. He said they did not wish to hold my funds hostage. I felt relieved. So he than set me up with what he said was one of his best sienor brokers John L who would handle everything. John than contacted me and said he was taking over management of my account. He closed my wmoption account (it still had open trades) and transferred all the funds to the mt4 which I had no control over. I told him what David told me about the withdrawl of account, but he than said I couldn’t with draw funds because of trading volume.(even though David said cash accounts didn’t require volume).
I tried to contact David with info he gave me, but all of it was invalid. So I continued to try to work with John. He managed my account for a month and made over 220k. And than he dissappered. I once again took over a month to get a hold of someone. And than one day I got a hold of John, but he didn’t remember me, he looked up my account and he asked why I’ve neglected my account and was not trading. I said its a managed account and you were supposed to be trading for me. My account had even been blocked for over a month. John said that I didn’t have a managed account, (I was mind blown) and than he said that all the profits made by the manager are not able to be kept by me, even though I had a managed account (I signed the managed account document). He took away the rights to money(220k) earned by the broker and told me that I have no choice but to trade a large volume that is almost impossible to achieve by a customer without experience.(100 times volume)
He than provided trading credits/bonus of (220k + 100 times volume needed) and said that I would be crazy not to go ahead and that I had nothing to lose. John said this was the only way I would have a chance to get my investment back. I pleaded with him many times to please let me withdraw my funds and every time he denied my request. I have asked countless times to withdraw my original investment (71k) and was always rejected. He has now been forcing me to trade to build volume of 100 times and it seems impossible. But most recent my account has accumulated a negative balance (-170k) because of what I understood was a bonus/credit they put in my account.(every broker I dealt with always told me that I could never lose more than my original investment.) The broker told me to trade and that I had nothing to lose but to try and reach the volume needed. During this period of trading many of my larger trades were lost because mysteriously my account would be blocked and only reopened once the trade had lost substantially. I asked why my sell button wasn’t working. Now that the credit/bonus is almost all gone and I don’t want to continue and requested to close my account. He is saying I owe them that bonus amount. How can this be possible?
I was always told that I could never lose more than what I had originally invested?
Terms State: “The maximum loss that can be sustained by any customer is the amount of money paid by them to the company”
So please someone help me, this doesn’t make any sense and I don’t know what to do???
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- Eric
  10/03/2016 18:14
  
  Resolved
  Resolved
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Nigel Boyes
09/13/2016 01:45

I deposited $250 then $5000 and
I deposited $250 then $5000 and finally persuaded to invest $80K USD on the premise that I could withdraw my deposit at any time. I was making great progress and thrilled with the results but when it came to trying to withdraw money, it never happened. I could never contact anyone. My broker disappeared and I was assigned another couple of brokers. I then read this page and realised I had been scammed. I was convinced I had lost all my savings. I then contacted Winchargeback and they managed to get almost all of my funds returned. I cannot tell you how relieved I was. Thank you Megan, Rebecca and the team at Winchargeback!
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Pauline Smith
09/10/2016 14:21

I deposited $250 on the 30th
I deposited $250 on the 30th July then my husband contributed $750 on the 5th August after a broker named Dan stated that I could get a bonus which would increase my chance of making more money (I was desperate to make some money). However when he sent me a form to sign and I read the conditions I decided it was far too risky as even if I made a profit it would be a long time before I could withdraw any money and I was looking for a regular income. On 8th August I applied to withdraw my money and during the next week I sent in copies of both mine and my husband’s ID. To this date (9thSeptember) and despite many emails and live chats I have not received a penny! I am now getting the press involved in order to warn others about this company and does not pay out! I don’t want others to experience the same as me. I have been unable to pay my rent which was due on the 4th September as I have no work at the moment and needed the money. I am at risk of eviction within the next week but Optionsxo do not care. I have made them aware of this several times. I can’t tell you how upset I am!
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Bogdan G
08/19/2016 06:23

Since they are not regulated
Since they are not regulated, you cannot benefit from support from a regulatory watchdog. And they are from Marshall Islands so it will be tough to get there in person (well, i dont know where you’re from).
You could visit econsumer.gov and file a complaint there. Also, spread the story as much as possible (our forum, other forums, etc)
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Neill
08/17/2016 22:48

Fraudulent operators
Fraudulent operators!
Here is something to consider.
I opened the account. I felt pushed and shoved by a bully “broker” so decided these guys are not for me.
I subsequently requested a withdrawal and eventually (After 2 weeks) my withdrawal was approved by this same “bully broker” called Bruno…not sure he has given his real name.The problem is…Bruno only approved my withdrawal on my initial deposit I made. The profits of trade he claimed as his and said he was the one who managed to get the profits so he will keep it. If this is not THEFT…not sure what you will call it?
Beware these guys…
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Neill
08/16/2016 01:41

I was very frustrated with a
I was very frustrated with a over the top pushy “broker” tactics and decided the ethics at the company was not what I wanted to be associated with and decided to put in a request to withdrawal all funds.
It has now been 2 weeks and no sign of my funds. As a matter of fact…I think my calls have now been blocked.
See my latest conversation I recorded below:
Topic: Hi…anyone online for me?
A representative will be connected, please be patient.
Jamie Andrews enters the chatroom.
Jamie Andrews 5:03:04 PM
Hello Neill, my name is Jamie Andrews, how may I help you?
Neill 5:03:38 PM
Hi Jamie…please check my withdrawal status?
I put in the request 4 August and to date it shows as pending?
Cheers
Jamie?
Jamie Andrews 5:09:37 PM
sure , pelase wait while I verify
please *
Neill 5:09:51 PM
Ok Thanks
Jamie Andrews 5:14:09 PM
so normally it takes 2 to 5 business days
however I will inform my department about this in order to resolve it
Neill 5:15:04 PM
Thanks for that…. Please check and let me know the outcome…I will stay online for you?
Jamie Andrews 5:17:41 PM
that is not necessary
I will inform them and they will take care of this matter as soon as possible
Neill 5:18:21 PM
I would like to know the expected payment date…I believe it is necessary…
Jamie?
Jamie Andrews 5:26:54 PM
I have forwarded your enquiry
Neill 5:27:21 PM
Thanks….expected payment date?
Jamie Andrews 5:29:14 PM
the broker tried to contact to contact you to speak about this matter a couple of times however there was no answer
he will contact you again to speak about this
Neill 5:30:12 PM
Do not want to speak to the broker who is absolutely rude. Please advise my expected payout date before I escalate this?
I have spoken to the broker on the 4th. I advised him of this. Expected pay out date please?
Jamie Andrews 5:31:54 PM
sir, I informed the department of this matter and they will deal with this issue
Neill 5:33:39 PM
Please advise my expected payout date? If not…give me a contact number and person responsible for the payout and I will take from there. Also…include contact details the Manager in Accounts. I need to know is accountable and responsible here?
This is why people mistrust this system is such a big way…I keenly await your response…
Jamie Andrews 5:35:07 PM
in what way was the broker rude ?
Neill 5:35:32 PM
Not the issue here. The issue is I need to know the expected payout date?
Jamie Andrews 5:35:32 PM
I can inform the broker’s manager and ask to reassign you to a different broker
Neill 5:36:02 PM
NO…PAY OUT THE FUNDS…. NOW!
Jamie Andrews 5:37:42 PM
sir, I’m only responsible for support, I don’t have access to finance
I’m sorry
I can only inform you that I have forwarded this issue to my department and they will deal with it
Neill 5:40:56 PM
That’s OK….give me the contact details of Accounts? I was hoping on support to assist me…obviously not the case?
Hi Jamie….Please advise the details of the manager in your Accounts department. Please be mindful that this whole conversation is on record and I am happy to share…
Jamie Andrews 5:56:59 PM
This conversation is recorded from our end as well so you have nothing to worry about
Neill 5:57:07 PM
Hi Jamie…OK…refer me to your manager please?
Jamie Andrews 5:57:07 PM
your broker will contact you soon
Neill 5:57:41 PM
I DO NOT WANT TO SPEAK TO THE BROKER> refer me to your manager
Jamie Andrews 5:58:36 PM
I have forwarded your request to my manager directly
you will be contacted
Neill 5:59:22 PM
NO! I DO NOT WANT TO SPEAK TO THE BROKER…what is so difficult to understand. I need to speak to accounts!
Jamie Andrews 6:02:31 PM
are you referring to your account manager ?
Neill 6:03:13 PM
NO…Accounts means money. Your Accounts department…what is so difficult to understand here?
Jamie Andrews 6:15:00 PM
Neil , you will be contacted today , not by a broker, by a manager and will sort this situation out
I’m really sorry, I’m trying to help you as best I can
Neill 6:36:33 PM
I appreciate that….. I have not been called as yet?
Jamie…I am waiting? no one has called me and you have not yet given me the payout date?
Jamie Andrews 6:53:15 PM
I’m really sorry Neil , I am not in charge with the finance department so I cannot give you such information as I do not establish the date and really do not want to misinform you in any way
Neill 7:13:19 PM
That’s OK…give me a contact name number and email address…
Jamie Andrews 7:37:42 PM
Neil, you can contact [email protected]
Neill 7:59:30 PM
No One has called me as yet?
Jamie Andrews 8:01:14 PM
during this day you shall receive a call back
The representative has left the conversation. If you have further questions please leave a message: Leave message. Thank you!
To date…no response from any of the guys. I am still waiting and believe I will not see my money.
THIS NEEDS TO STOP> I will be keen to hear from anyone who can point me in the direction to get this type of behavior reported.
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Wayne Sinclair
08/08/2016 23:59

I submitted $250 only to find
I submitted $250 only to find out that they deal with US $250, not the $250 in my country’s currency. Then they did nothing about my money. I got frequent phone calls but I have told the Optionsxo initial contact that I am deaf and require communication only through email. No luck. I decided to withdraw the US$250 two days after the initial deposit. To date, I have NOT received the money. I have typed their “live chat” and have gotten no response.
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david malatji
08/07/2016 13:46

Hi I like to know if
Hi
I like to know if I can use this broker for millionaire blue print as a safe broker as far as you say it is new management but I still not sure if the my account will be safe for South African guy like myself ?
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Ling Lin
08/01/2016 10:57

My money stuck at optionsxo
My money stuck at optionsxo, when i submit to withdrawal and the system indicated server error.
Anyone can help me to get back my money
Appreciate for all your HELP.
Thanks.
Ling Lin
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Barbara R Ross
07/26/2016 21:34

I opened an account on Friday
I opened an account on Friday july 22nd 2016 sent in all documentstion needed. Till then Ken Tour called me several times a day. Now does not respond to my emails.
This is wrong taking peoples money.
I am not pleased at all.
I want the matter dealt with immediately
Barbara R Ross
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Andy
07/21/2016 00:18

I started trading with OpinionXO
I started trading with OpinionXO, they said they will get me a broker and when they did the broker told me he only works with big investments and that if i want to work with him, then i should increase my investment. i traded without help and lost money. i decided to withdraw the rest of my money which i did but was told it had to be accessed and i had to provide certain documents before they will release the money. its been over a week and have not heard from anyone plus i have no received my money. i email and no reply. very disappointing and would advice that no one make the mistake of trading with this company.
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luigi
07/17/2016 14:47

good afternoon
good afternoon. my experience with optionsxo is the following: i couldn’t log in for about two years. after that i was allowed to log in again: i still had my account and my money, so i have tried many times to withdraw, always unsuccesfully. after several times i wasn’t allowed to log in anymore. please, advise if you can help me to solve this situation. thank you. luigi
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Gibson
07/06/2016 17:09

Blame myself didn't do any research
Blame myself didn’t do any research before invest my money into OptionsXO. the broker (Paul Harris) just keep on asking me top up my account amount for whatever reasons. However, after I rejected him, he missing. I did request for a withdraw since 13th Jun, till now still under pending. Wanted to check with the customer service, none reply. After read all the comments I knew that my hard earn money just gone like that.
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William Douglas
06/29/2016 08:08

Hi I would like to close
Hi I would like to close my account and get a refund.Mike Norris was my Broker but he is not answering my calls anymore
My user name is moonshinebandit I would like to talk to someone at Optionsxo to get more information on how to close my account
William Douglas
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Anna
06/20/2016 22:36

Thank you Mark
Thank you Mark. I invested 7000US with Peter Shaw. He make me 18000. He was ok until he withdraw more money from my Visa without my authorization. Visa block my account. I ask for 5000 withdraw. He invested all the money. He lost 10000.I was not VIP any more, he stop talking and trade for me. He get me new broker Sam!!!I been fool to invested hard earned money like you say Mark. I will never trust Optionsxo They ruined me financially and emotionally. They getting rich from trusting people like me.
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Mark
06/11/2016 13:39

The self proclaimed very rich with
The self proclaimed very rich with a expensive car and a beauty model as a wife senior broker Peter Shaw that will even offer to send you pics of all the before stated accomplishments is a abusive and unprofessional employee of Optionsxo and uses used car salesman tactics to convince you to deposit 10 thousand dollars to invest in a one in life time opportunity that as he states is “fool proof” and guaranteed sucess. When you refuse to fall for his BS then he becomes abusive like a little spoiled school boy and insults you in e-mail calling you a “little little little man that will be nothing in life” first of all if we logically think this trough then why is this extremely rich person that claims to have all the perfect things in life have to use used car salesman tactics with pressure sales, if the deal is fool proof and guaranteed (almost forgot he also said it was insured so you would never ever loose your investment) then every person on the planet could actually go to the bank or borrow 10 thousand dollars and invest it with the self proclaimed greatest richest Senior Broker and make 7 thousand dollars with no risk at all. This would be the answer to all of poverty in the world there would be no poor people, no middle class, we would all be rich and we would all be so greatful to Mr Peter Shaw for saving the world, we’ll I hate to break it to you but Mr Shaw is just a self proclaimed Senior Broker that makes a living scamming people into investing there hard earned money into the Optionsxo platform with high risk. Mr Shaw is not serious about the broker profession he is a scam artist in the industry of scams in the Internet. Bottom line Optionsxo is not certified, not regulated, and the self proclaimed rich Senior Broker Peter Shaw proved first hand that they are not professional. I would advise not to use this platform.
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Mag
05/17/2016 16:24

consider yourself lucky
consider yourself lucky. They do a lot worse than that. They withdraw money without authorization from visas and they do not return it. They also refuse to return the balance of the money in the account. Exercise caution do not give your visa numbers, they steal money and then ignore you. They should be stopped.
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Rick
04/28/2016 13:24

First off I have no idea
First off I have no idea what I’m doing but I invested $250.00 which ended up being over $300.00 because of the exchange rate. But that’s okay with me. Must admit I was surprised. lol. Got many phone calls but it seemed always at the wrong time and they ended up waisting so much time on me that I actually feel sorry for them. Hahaha. The poor guy earned his money. Why he didn’t go nuts and tell me to go to hell I’ll never know. Must be a nice guy. lol. I read every one of the comments and complaints and was wondering just what the hell have I got myself into. Then I realized that I was prepared to lose my investment when I started. When I was a teen a wealthy investor told me to never invest more than you are prepared to lose. That was good advice. After reading that the new management seems to trying to resolve all the issues I felt better but then I see there are some fresh ones. I’m wondering if I’m going to have to cut my losses and move on or not. At the moment I have nothing bad to say about them but I wouldn’t blame them for saying something bad about me. lol.
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malayna stevens
04/17/2016 06:10

Could somebody please call me back
Could somebody please call me back about my account other wise i have nothing but negative feedback i am sick of waiting on the phone for over 1 hour multiple times i have other things to do so call me back !
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Andres
04/06/2016 13:48

I have acomplish with all the
I have acomplish with all the required docs at the startup and now. Everything went great an I was trading normally = winning and loosiong… like a normal investment, but the avarage was good and the account was on positive margins (very positive). I read and heard a lot of bad expiriences, and I wanted to try what people was complaining about: withdrawing funds… so the problems started. Spoke with OptionsXO fianancial Department that told me they would return my call in one hour (7 days ago). I could not reach them anymore and there is no way to get my money back… Even Luis (how helped me on the trading) can´t tell me “what´s happening” or the amount I should receive… he only tells me that depends on the Financial Department. Trying to contact Customer Service on the phone and wait for hours with no one answering…. I will now try all the forums to see if I can get some atention, as now one can answer me, there are no contact phones or emails on the plataform.
Si if OptionsXO is not a scam, it acts as one… and pretty well.
They didn´t let me start trading untill all docs were sent and verified by their department, but thats not the way they act if things needs to be done from their side: You will put the money, trade, they will offer you more and more options, bonus and extras just to keep you investing more and more… But once you need to withdraw, forget about it. It´s true what everyone says on forums… PLEASE NOTE: I did not loose money an the investing, money was good on numbers in the account… and positive numbers: just forget about withdrawing.
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Noel Grant Ferguson
04/04/2016 13:28

I started trading with OptionsXO in
I started trading with OptionsXO in Dec of 2014 and in dealing with a broker Mark Brown who rang my deposits up to almost 18000. Can on one card. Being nervios I eventually put in a chargeback on M/C. The apparent ceo called me and after many promises of some money back I agreed to withdraw my charge back. I did a fair bit of trading on my own and Mark did as well. I had placed more deposits on my account and I was sitting with 53,000. USD in wagered bonus money which should have been returned to me. I had about 27,000 in my account and I decided to put in a 25,000 withdrawal. The broker took it off saying I had to send them proper documents which I did. I then put in my withdrawal request. I got another call from an apparent CEO whose name does not mater as they do not use their real names. They said they had some up and coming good trades if I removed my withdrawal. I told them I would but kind of smelled a rat and did not do it. My brother passed away several weeks later I was back in Ontario and got another call to remove my withdrawal as they had trades to make me major profits. I admit At the time because of my brother I was vulnerable. When they called I told them that mark had made some 60 second trades for 10,000, and lost a few. I told them I did not want those kind of trades and they assured me that would not happen. I took off my withdrawal and checking my account a while later my account was down to 900.00 some on dollars all on 30 second loosing trades. I put in another withdrawal of my remaining balance and the next trading day my ballance was almost nil. I have proof of all that I am telling you so do not under any circumstances use these low life thieves. I am sending to Cysic a report on this firm so they will not get there regulation which they do not deserve at all.
D
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- Catherine
  04/16/2016 15:47
  
  I wish I'd have read your
  I wish I’d have read your accounts before I signed up with optionsXO, only a couple of days ago and they have taken all of my money, all of it, I have no money left!
  I don’t call this trading, its theft.
  It has left me very upset and distressed.
  00
k
03/05/2016 19:06

i find it weird optionsxo customer
i find it weird “optionsxo customer care” is here replying and acting as if they respond to emails or customers period when there contact info is all bogus there online chat doesnt respond why do you think people haveto resort to writing bad reviews and blasting your company/platform this has scam written all over it, shady brokeres who trade on your account without your permission or take money off your credit cards without your permission this reminds me of interactive options i havent taken any bonuses either so there shouldnt be any problems with my withdrawl and i have already sent all documentaion verifying my identity. i want either all my money earned on the account or send me back my credit card deposits and wire transfer. i will definetly keep everyone posted im going to start my own blog on this platform if i do not recieve my withdrawl i will stop at nothing
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Lina A.
03/04/2016 00:05

### CASE RESOLVED ### I've posted
### CASE RESOLVED ###
I’ve posted the following note on the Forex Peace Army website:
https://www.forexpeacearmy.com/community/threads/optionsxo.44271/
Hello,
Back in November 2015, I was laid-off from work and received a severance package. Having a lump sum of money and wanting to invest it, a friend suggested investing into a binary trading company called OptionsXO. I did some research online to make sure they were legit and didn’t find any negative information. My gut told me we should go with 24 Options trader instead but our friend talked us out of it. We started communicating with Peter Shaw, a senior broker with the company, first by email then on Skype. He seemed very knowledgeable and even used to work as a broker at HSBC. Since his credentials were good, we agreed to wire him $20,000 USD to start with two guaranteed trades. Unfortunately, the wire was delayed by a week by my bank because they too had some questions for the binary trader so we missed out on the guaranteed trades. When the money finally arrived, Peter Shaw was able to guarantee us other trades which we did well, my account was now at $51,000. At this point both Peter Shaw and the accounting department began to get pushy asking for another $50,000 in order to do another guaranteed trade but this time a big one that would move our account to VIP. We refused becahuse we didn’t have $50,000 and we told Peter Shaw that we were in no hurry to become rich. We preferred to use the money we had in the account and work our way up slowly. He pushed so much that my husband asked for all of the money sitting in the account. Later, Peter Shaw convinced me to do another trade that could potentially move us up to $75,000 in order to qualify for the big one. One of the trades did well but the other didn’t so now we ended with $44,000 in the account. I asked Peter Shaw to return ALL of the money and he agreed. This is when the story turns ugly. Several days later I Skyped Peter Shaw asking when we would be receiving the money but we received no answer until he was showing offline. We began to call him and the Support Center too but the answer was always, “Your broker will contact you”, “Your broker will contact you”. We even asked if we could speak to his manager or a different broker. Then all of a sudden someone was trading in my account! Now my account was at $17,700! We immediately requested a withdrawal but the withdrawal was cancelled with no message explaining why. We continued to call and send messages until finally the answer was, “Peter Shaw will be calling you shortly”. I didn’t wait for his phone call but sent him a message through Skype. He responded but this time different, cold and calculating not like before chipper and asking for money. He would only answer certain questions so I asked if we could have our original investment of $20,000 because just minutes before I checked the account and someone had been trading so the account was at $31,000. Peter Shaw responded no, there wasn’t that amount in the account. I proceeded to check my account again and it was now at $6,000 then in a few minutes it was $1,046. I asked Peter Shaw if my account was on automatic trading and he said no so then I asked if he was trading on my behalf and he responded yes. Peter Shaw’s last comments were I could recuperate my money by trading but I was on my own now. Pretty bad broker, Peter Shaw, to have taken $20,000 down to a measly $1,046! Not to mention, what guarantees do I have if I continue to trade with them that my money will be returned since my withdrawal was cancelled??? This has SCAM written all over it and I will stop at nothing at getting my money back!!!
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Omid Rashid
02/23/2016 20:20

I have enough evidence on them
I have enough evidence on them including recorded phone calls, email exchanges and Skype conversations,and I will post it anywhere I can on the Internet. Until I receive every bit of my money back, I will not stop spreading all their lies on the internet. They will do anything to take your hard working earned money.
Follow up story on Forex Peace Army:
https://www.forexpeacearmy.com/community/threads/guilty-case-2016-003-omid-rashid-vs-optionsxo-com.43564/
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Robert Dupuis
02/15/2016 11:24

optionsxo have credited my credit card
optionsxo have credited my credit card for my initial deposit, have traded my account to $5700, have requested a $2500 withdrawal so if they actually pay me I will have made profit, will update status
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- robert dupuis
  02/22/2016 08:55
  
  ''I initially deposited $250
  ”I initially deposited $250, then a broker called me and made a few trades up to $725 then he started asking for cash, I refused many times but continued to trade and made my way up to $7199 in about a week, after being denied for a $2500 withdrawal i then received a call from Sam Melnik telling what a great job I was doing and proposed a $5000 insured contract (oil) seeing I had no other deposits and that he told me that this was usually only possible with 10k but since the market was all up and down they are accepting 5K contracts, he said it would be a huge mistake to withdraw at this point as these contracts make money, so I agreed as this was not money from my bank account but told him whatever happens do not ask me for more money, he said of course not, worst case if we lose you get your 5K back and its in form of cash because of my trade volume (I would have to lose twice for my 5K to become bonus).. so the contract won $8700 and he calls me, congrats he says you made some money.. now this was a trade reserved for vip clients only and that it was part of a 2 trade package and I must deposit 5K to continue trading, told him he was a lying p**** then he passed me a John Lewis who told me I was lucky that I could actually speak to him and he doesn’t have time to lose with non serious traders and he has frozen my account and hung up.. just like that 10K”
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  - OptionsXO – Customer Care
    02/23/2016 10:36
    
    Dear Robert
    Dear Robert,
    You opened an account with us on 26/01/16 and deposited 250$.
    On the 28th Peter Shaw traded on your account with YOUR approval and brought your trading account up to 2500$ .
    After that you suffered some loss on your account witch brought your balance down to 1500$.
    Following the loss you decided to trade by yourself and did very well and the account grew to 5250$
    After that you were contacted on the 8th Feb by Sam Melnik to whom you as well gave an approval to trade on your behalf (email attached).
    Sam provided you with an insured contract trade which brought the account to the total of 9,790.12$.
    Following that you decided to withdraw the entire amount out of the account.
    We explained to you that when having a MANAGED ACCOUNT there is an exit point every 3 months.
    After not agreeing with our terms & conditions we sent your initial investment back to you.
    The profits you made on your own was because of the starting point that our employee got you to (2500$), without that amount in your account that was generated by our employee and our info your account would not have reached the amount it reached.
    The balance is available in your account and you are able to access it.
    You will need to trade the either for the period of 3 months or trade the volume amount of 30 * 2500$ (the amount generated by us).
    OptionsXO – Customer Care
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Gijs
02/04/2016 15:43

Hello
Hello,
As I read a lot , all the complaines are in the withdraws , as simple as I can see this, it took most people no more than an hour sometimes even minutes, to deposit some money on a freshs account.
Its even nothing more than connecting to accounts to transfer, wright….
WHY is this the frustation of most traders!!!
BECAUSE IT SHUT BE ,exactly the same time limit the way back.
AND Not 5 days and than within 7 DAYS in total 12 DAYS if your lucky
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freddie rostand
01/25/2016 16:17

We’re pleased to inform the following
We’re pleased to inform the following complaint was resolved with the assistance of BOTS.
Dear Freddie Rostand,
Your son registered for OptionsXO on December 30, 2015.
On February 1, 2016, your son’s total deposit of 1,200 pounds was returned to the depositing cards.
All of the money invested by your son has been returned to your family.
Best regards,
Customer Care, Options XO
original complaint:
BEWARE – further to my recent complaint of fraud – their holding company has gone into liquidation and has been dissolved. Check here
https://companycheck.co.uk/company/03311863/OMNI-CAPITAL-LIMITED/summary
OptionsXO are stealing your money because they’re bankrupt and have nothing to lose.
Complain to CySec and demand licensing is revoked – they have a pending application.
A blatant internet fraud operation.
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waqas
01/21/2016 22:14

We’re pleased to inform the following
We’re pleased to inform the following complaint was resolved with the assistance of BOTS.
You’re registered for OptionsXO on January 8, 2016.
On January 21, 2016, your entire deposit of 250 Euros was returned to depositing card.
Half a dozen representatives of our company were in contact with you by email and phone (despite the inaccurate phone number in your record when you initially registered with us) during the two-week tenure of your account with us.
Sincerely,
Customer Care, Options XO
original complaint:
optionxo is scam guys plz dont wast your money and i will post on Facebook about optionxo scam 1st of all optionx broker call me and force me do not withdraw your money if you withdraw you will get nothing . bla bla and i have proof 25 withdraw charge and optionxo charge 100 euro from me and still i did not receive my money . but i will snatch customer from optionxo if they didnt solve my problem now this is my aim .because of that stupid broker who call me greedy person . please guys dont wast your money . and now i will upload everywhere if they didn’t send my money back
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dave plant
01/21/2016 11:05

We're pleased to inform the following
We’re pleased to inform the following complaint was resolved with the assistance of BOTS.
Dear Dave Plant,
You registered for OptionsXO on December 10, 2015, then traded extensively with your account, opening several trades on your own.
On January 26, 2016, OptionsXO approved a full withdrawal of your initial deposit in a transaction that returned the full amount to your depositing card.
Sincerely,
Customer Care, Options XO
original complaint:
this broker OPTIONS XO is a big big SCAM i have been trying to get my money off them since early jan 2016 they will not pay me and will not respond to my emails stay clear or loose your money…
ALSO INSIDE OPTIONS AND OPTIONS UK OWE ME SEVERAL HUNDRED DOLLARS SINCE NOV 2015 AGAIN THESE ARE SCAM BROKERS ALL THE ABOVE JUST IGNORE YOU STAY WELL CLEAR OF THESE 3 SCAM BROKERS…………….
DAVID PLANT.
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Terry
12/28/2015 20:37

I have been dealing with options
I have been dealing with options xo for over a year now. I made some money and was even allowed to withdraw once. However a new broker was assigned to me and he took money from my credit card without my knowledge. He lost the money on bad trades but gave me a bonus which I could not withdraw. When I complained to the head broker he told me they had fired the guy and the only way to get my money was to make trades using the bonus. I have now built up my account where I have 8000.00 above the bonus, however my account says I cannot withdraw anything. No one will contact me. I have tried numerous times to phone them. Either they don’t answer or I get a receptionist who tells me that someone will get back to me. They never get back to me. What can I do?
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Patrick McKenna
12/14/2015 20:29

Here are the details of my
Here are the details of my unfortunate experience with Options XO. I saw a video online that looked impressive and filled in a form to open an account. I then immediately recieved a phone call from Michelle Green (a Manager, apparently) and I was promised that if I deposited £250 I would recieve a phone call at 0900 the next day from a broker with advice on how to trade using some software that was going to be downloaded at the same time.. Michelle told me that this software would “help me make a lot of money”.
There has been no phone call or any software download at any time. Michelle said that if I had any problems that I should email her, so I asked her to call me, or arrange for the phone call that I was promised, but no reply. I also emailed the Support team twice, and I eventually recieved an email with some very basic instructions on how to trade. Needless to say, I followed the instructions on the email, and lost all my money.
When a Company obtains your money on the basis of a promise that they don’t keep, then that is obtaining money by deception, and that is a scam. I will do all I can to make this information public.
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Torstein Nilsson
11/30/2015 17:50

My name is Torstein Nilsson
My name is Torstein Nilsson, I have the same situation, I made the deposit of 1K, my profit was 3K , put 1K withdraw back on my card, with some difficulty, but the approved it… Then I’ve put withdrawal of my profit (3K EURO) on my bank ,and suddenly my account has been blocked. I’ve called them many many times, and always got an answer that my broker does not want to talk to me and so I will not get my money. SAY THANK YOU- THAT WE ARE GAVE YOU BACK 1K of your deposit. !!! DO NOT contact them !! They will never give you back your profit as soon as you are put on the withdrawal they just blocke your account and that’s. Oh, and another funny thing, that your account brokers are always different with different names….
You’ve been warned!
BE CAREFUL!
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Martin
11/15/2015 11:17

Guys I open also account and
Guys I open also account and they promise a lot but they didn’t stay on promise!!!!!
after that I like to close my account and till now I’m waiting for my money back payment in to the my registered card.
it is only sheet
I don’t believe
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lydia
10/03/2015 23:39

### Complaint Solved
### Complaint Solved. The account holder (Lydia) has received the 200 pounds invested. Case #1187 cleared. ###
I opened an account with 200 pounds and since then have not been able to access the said account and in frustration mentioned to my manager David that I want to close the account and he suddenly hug up on me since then I have no contact with anyone to discuss my problem with this account.
I have written in your contacts since then to get help to access my account but no response.
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Sarosh Anklesaria
08/19/2015 19:37

I have been working with broker
I have been working with broker Jordan Richmond since April- May 2015 and previously with Mark Braun.Both have failed to help me in my withdrawal..My withdrawal does not exceed my credit card initial deposit but inspite of that it is either cancelled or restriction put on how much I can withdraw.
They have restricted my withdrawal to $500/ month.No where is it mentioned that a customer can only withdraw 500/ mnth…The last time I requested for a withdrawal of $1000 it was cancelled then i made request for $500 and my account went from $4000 to $.50, this happened on Aug 18, 2015..since then nor has the Support Team nor my broker responded. I have not asked for the money to be traded either so im not sure what has been done to my money. Hope the new managrment acts quickly and responsibly.
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Jacqueline
08/07/2015 16:13

I signed up last week and
I signed up last week and was told on the phone after they Took my 200.00 not to do anything until a coach has called me which I was told would be about 15 mins after the initial call and never heard from anyone then I tried live chat and got nowhere. I don’t now what to do next and no one will help me
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- OptionsXO Support Team
  08/19/2015 11:54
  
  Dear Jacqueline
  Dear Jacqueline,
  Thank you for your reply.
  There is no point in accepting a minimum deposit without trying to earn from it.
  Perhaps your credentials were lost or misplaced and our account manager could not reach you.
  Please contact us at [email protected] if no one has yet to contact you,
  and please state your user name, phone number, email address, and broker.
  Thank you,
  OptionsXO Support Team
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eda
04/20/2015 18:09

I do not recommend $ 3
I do not recommend $ 3,500 to my account money yatırdım.para my 1 minute account from nothing in return .We have blocked my account to give my money they gave me a bonus .If a bad site constantly people deceiving anyone, after the oldum.ü optionsxo member 6 months ago I live in turkey
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- OptionsXO Support Team
  08/19/2015 11:50
  
  Hello eda
  Hello eda,
  Thank you for your reply.
  Unfortunately we couldn’t understand your comment.
  If you encountered any problem with trading at OptionsXO,
  Please contact us at [email protected]
  Best regards,
  OptionsXO Support Team
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Ex-Options Csutomer
04/20/2015 07:51

Initially I disagreed with the critics
Initially I disagreed with the critics but did take a pinch of salt on what UI can see to be a balanced ranged of comments. I trust them and had my 5 figure winnings plummeted to dust within 48 hours.
John my broker was reckless, and I believe he felt that he had the right to places large trades of 2,000 – 3,000 k per pop and he know I have given free reign to do so. Coincidentally they also place complete restrictions in withdrawal of my hard won funds with the age olde greed factor conversation.
What I cannot understand is that why wreck a good client / broker relationship? It may sound ridiculous but I sometimes just wonder if John is paid commission to “lose” his client’s money with such precision?
Now they probably have my number and IP address marked to not answer opr they have been shut down. I can;t seem to get through anymore and I can’t seem to access my account. Is there a consumers affairs equivalent in the UK that would deal with such outrages this type of service providers, now knowing that they are not regulated as well.
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- Jimbo_t
  08/16/2015 08:44
  
  Try to speak to Mr
  Try to speak to Mr. Adam Wilson, he helped me out when i had problems with my account.
  good day.
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- OptionsXO Support Team
  08/19/2015 10:59
  
  Hello
  Hello,
  Thank you for your reply.
  If this case is real and still relevant, we urge you to contact us and give us the details of your account manager that will be held responsible. Withdrawal issues such as what you’re describing are a grave accusation and will not be tolerated.
  Please contact us immediately at [email protected]
  Best regards,
  OptionsXO Support Team
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Susan
03/25/2015 00:03

I'm new to this
I’m new to this… but I have a huge concern. Why are ID’s required to prove who I am? With all the identity theft this is a red flag. Why would they allow you to open an account, deposit money, make a few transactions and then shut the account down holding your initial deposit ransom until they confirm your ID? Should not the Credit Card info they have be enough?
Can someone give me some insight into this??
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- OptionsXO Support Team
  08/19/2015 10:52
  
  Dear Susan
  Dear Susan,
  Thank you for your reply.
  Attaining a client’s credentials gives us proof that a legitimate transaction has been made between the company and the client. Should any problem occur and/or any concern from the credit card company / back, we need credentials that prove the client’s agreement to intrust his funds AND receive it to it’s rightful owners.
  This is a standard procedure in order to keep the transaction legal and legitimate on both ends, and is necessary for us to have should and problem occur.
  For any further inquiries please contact [email protected]
  Best regards,
  OptionsXO Support Team
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Dr Mohanad Odeh
03/14/2015 01:55

Here is the list of official
Here is the list of official facts support my words:‎
Fact Number One : ‎
While other firms and companies for Binary option trade are officially registered and ‎regulated, OptionsXO is neither registered with the Finical Conduct Authority FCA-UK nor ‎regulated by commercial gambling commission in Great Britain.‎
Their claims that Markets OptionsXO safe cap dolce formula investments limited is ‎licensed By ASIC (License No. 424008), FSB, (#43906) and CYSEC are not trust worthy claims. ‎Due to two reasons; 1st why they do not announce it on their official webpage? 2nd ‎hundreds of firms have similar regulated or partially regulated licenses; nevertheless, the ‎good reputable firm in UK should be regulated by FCA. ‎
A)‎ Finical Conduct Authority FCA : https://www.fca.org.uk/‎
Check by yourself to make sure, ask the FCA authority or check their official ‎website. Moreover, ask any one in OptionsXO are you registered with FCA? no one ‎can answer you with (yes). Other reputable firms for binary options trade are ‎registered with FCA. ‎
B)‎ The Gambling Commission : https://www.gamblingcommission.gov.uk/Home.aspx
Some binary trade options Firms claim that such business is organised by gambling ‎commission, OptionsXO are also not registered there. You can make sure your self ‎by check the official webpage or ask the commission and they will answer you. ‎
Fact Number Two: ‎
OptionsXo employees can never show themselves, no clear information about who they ‎are. A good reputable business should be proud by its employee qualification and their ‎strong CVs with strong approved records of good results, other Firms show themselves ‎with confident and they are proud of their employee’s certificates and experience. If ‎you trust a man stand in dark you will suffer nightmares. ‎
Fact Number Three:‎
They did not announce any partnership with a reputable body or organisation or ‎institution. Other companies and reputable firms make it clear in the 1st lines that they ‎have (X) or (Y) as an official partners. ‎
Fact Number Four: ‎
‎ You cannot directly contact your account manager or your broker; you should go ‎through only one phone line, no extensions to account managers! And for sure you will ‎never get any mobile or direct contact to any broker within optionsXo firm. Other good ‎reputable firms make a clear and transparent contact with the customer. ‎
My personal logical conclusion approved by facts and evidence: ‎
OptionsXo are operating dark business which will be closed down. Moreover, it cannot ‎survive in United Kingdom, even if their remote equipment’s based outside of Great ‎Britain. ‎
If you are a current customer with OptionsXO , you are at risk of being a victim, so act ‎now and immediate, withdraw your money and move it to other trusted firm. Now and ‎immediate now do not lose time do not lose your money. ‎
If you are not a customer, do not waste your time, go and find a transparent Firm and a ‎well regulated company.‎
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Nick
03/10/2015 11:56

They applied conditional bonuses that I
They applied conditional bonuses that I didn’t ask for. When I phoned them up to remove the bonuses, they also removed all my winnings for that week. Spend three months back on the forth on the phone but never rectified the problem. In the end I asked for my account to be closed and deposit returned to me. They did this but then charged a withdrawal fee. Never got this money back either. Mistake after mistake after mistake. Stay well away from these jokers. They also ring you up every month to try and get you custom back. They really don’t listen.
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- loreto
  08/16/2015 09:42
  
  i had a simller problem with
  i had a simller problem with the wrong bonus on 1000$ . when i asked it removed after seeing it in my account they took it out correctly and solved the issue i had in my account within an 45 minutes.
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- OptionsXO Support Team
  08/19/2015 10:36
  
  Dear Nick
  Dear Nick,
  Thank you for your reply.
  This sounds like a common misunderstanding concerning the rules applied to various kinds of bonuses.
  Please email us at [email protected] fur further consultation concerning our bonuses policies.
  Best regards,
  OptionsXO Support Team
  00
spencer H
03/10/2015 08:48

yeah agree
yeah agree. Didn’t encounter any problem by far too.
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Andrius
03/04/2015 06:40

Another question and big problem: evening
Another question and big problem:
evening 02032015 6pm London time someone used my OptionsXO account and made 3 trades:
Short Term High EUR/USD 02/03/15 18:01 1,075.00 1.11790 1.11787 02/03/15 18:02 Closed 0.00
Short Term Low Nasdaq 100- Future 02/03/15 17:59 625.00 4467.125
4466.375 02/03/15 18:00 Closed 1,062.50
Short Term Low EUR/USD 02/03/15 17:58 380.00 1.11773 1.11768 02/03/15 17:59 Closed 646.00
all these trades wasn’t done by me it was impossible because on that time I was logged off from OptionsXO platform and sleeping before my night shift work.
Please explain to me HOW at all it is possible?
I am shore 100% that no one know my password. I don’t understand and very disappointed.
Thank you for your attention in advance.
NO RESPOND FROM OPTIONSXO…
00
- Mohanad Odeh
  03/17/2015 14:33
  
  Hi Andrius I am moving against
  Hi Andrius
  I am moving against OptionsXO in an official and legal pathway,share me your case and i will pay on behalf of you the solicitor fees and get your money back from such scam firm.
  [email protected]
  00
- Jimbo_t
  08/16/2015 09:04
  
  Check with your broker
  Check with your broker. i have an agreement with my broker to trade for me when he have some good signals.
  it looks like you made some profit, so probably same case.
  00
- OptionsXO Support Team
  08/19/2015 10:29
  
  Dear Andrius
  Dear Andrius,
  Thank you for your reply.
  What you’re describing here does not sound right at all and is very grave.
  Please contact us immediately at [email protected] to investigate this further.
  Best regards,
  OptionsXO Support Team
  00
Derrick Johnson
03/01/2015 12:58

I have been trading for a
I have been trading for a couple of years now, and I belong to the school of thinking that, you should always work with a couple of brokers to get the best results. I got into working with optionsxo a couple of weeks ago, and so far so good. The platform is pretty easy to get used to if you have experience, but they gave me a walkthrough of how everything works on the website as a first lesson to bring me up to speed. In terms of profit, optionsxo basically offers the industry standard of around 80% return, with the highest being 86%. Support-wise, the brokers they have there seem to know what they are doing, most of the advice I took from them ended up being pretty helpful. There are some issues with logging in to the account, something with my password doesn’t seem to work. I spoke to th support team a couple of days ago, and they helped me sort it out. All in all, I would recommend giving them a shot if you are looking for a good place to start trading.
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- Mohanad Odeh
  03/17/2015 14:41
  
  Derrick Johnson ‎ ‎ if they
  Derrick Johnson ‎
  ‎ if they are not scam they will be ,for sure, poorly qualified. Their VIP senior broker destroy my ‎platinum account! this is the performance of senor VIP broker, you can image other broker ‎skills. ‎
  ‎ [email protected]
  00
Sheyna Coleson
02/19/2015 12:15

I did not have any problem
I did not have any problem trading with Optionsxo. I dunno why others complain a lot about them.
00
Judy Oberle
02/18/2015 09:12

I just love their bonuses
I just love their bonuses!!
00
Michael M. Taylor
02/16/2015 13:03

Great site
Great site. Been trading with optionsxo and so far so good! payout is really high!
00
Dean Pineda
02/10/2015 03:38

Thanks for sharing your experiences
Thanks for sharing your experiences. I would consider trading with Optionsxo. :)
00
Jeanne Smith
02/10/2015 00:47

Great article
Great article! I’ve been trading with Optionsxo now and I have no complaints. I have been scammed before too and I’d say don’t let failure stop you. Go on and move forward! for newbies, I’d suggest Optionsxo or 24option for easy to use platforms
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- Mohanad Odeh
  03/17/2015 14:47
  
  ‎ Jeanne ‎ There is no
  ‎ Jeanne ‎
  There is no way to compare OptionsXO with 24Options. OptionsXo is not regulated and not ‎registered in Great Britain, 24Options is a good and respected firm with clear licence.
  ‎Accordingly you can say by law that 24Options is a firm in UK, OptionsXo is almost non ‎trusted firm which is closer to be described as a scam‎
  00
Kerry Henderson
01/19/2015 13:14

I've had experience with Optionsxo before
I’ve had experience with Optionsxo before and I must say they’re good. They have excellent service and they stayed with me all throughout the process since it was my first time. Really did earn some money then. I love trading with them!
00
Jonathan
12/11/2014 18:19

My complaint is too long
My complaint is too long. Go to my webpage where you can see all that happened with this fraudulent business of OptionsXO: Here is my report:
http://www.beforeus.com/OPTIONSXO-FRAUD-WARNING.html
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Jonathan Gray
12/11/2014 18:15

(a) The good news: From July
(a) The good news:
From July 22 to August 27, 2014, I deposited by credit card a total of $US14,700 with OptionsXO for trading. I planned to follow with a larger investment soon after. Meanwhile, I told OptionsXO broker Jeremy Briggs that I wanted to repay the credit card loan by November 6.
During the next two months my $14,700 grew to over $30,000. This included 2,250 in bonuses. I waited until the required volume had been traded, so that the bonuses were declared by OptionsXO to be “wagered”, meaning that the bonuses were available if I wanted to withdraw them.
(My history, as shown on their website, is this: Total trades: 157.
Total invested amount: $179,000.00. Total bonuses: 2,250. Total
amount required: 67,500. Current trade volume: 67,500. Wagered:
100%)
After this, OptionsXO broker Jeremy Briggs agreed with my request for me to withdraw my original $14,700 plus $5,300 of the profits – while leaving $10,006 in my account, with which to continue trading. Jeremy Briggs promised to work with me to increase this. If the trading success continued, and the withdrawal process proved trouble-free, I then planned to deposit larger follow-up funding soon after.
(b) The bad news:
1. After this, the OptionsXO broker failed in his promise to do more
trading with me to increase my account.
2. OptionsXO did not return my original $14,700 – but only $13,950
of it.
3. OptionsXO cancelled my withdrawal of $5,300.
4. Since the broker failed in his promise to work with me to increase the
$10,006, I moved to temporarily withdraw my $5,300 plus the
$10,006 (= $15,306 total) so that I could for a short time use it
elsewhere – while still keeping my OptionsXO account open for
future trading. OptionsXO blocked (“cancelled”) my withdrawal
of this $15,306 – and then this whole amount just vanished. The
$15,306 no longer shows in my account nor anywhere else accessible
to me.
5. On November 4, I emailed the Financial department at
[email protected], as well as [email protected], and
also the broker Jeremy Briggs personally at [email protected],
asking “What has happened to my money? On October 14, there was
$15,306 in my trading account. I initiated a withdrawal. But on
October 16, OptionsXO cancelled my withdrawal. No trading has
been done after October 14 so where is the $15,306 now?”
RESULT: OptionsXO ignored my emails. They did not answer my
phone calls. The funds in my trading account vanished off their
website.
00
dave tyler
11/25/2014 12:32

Every investment companies has different strength
Every investment companies has different strength and weaknesses, advantages and disadvantages. OptionXO maybe not a perfect company but it can provide us also the benefits of other companies. Trading binary does not means that we can be rich right away, but it can help us grow our hard-earned money if only we know what we are doing and I believe OptionXO provides me that. If not with OptionXO, maybe my hard-earned money already gone, but when I heard OptionXO that is a good company and then there are also rumors that it is a scam, then I challenge myself, why I say to myslef, why I don’t try it. If others win using OptionXO, maybe I can also. So i made so many research, reading different opinions and comments before actually investing in OptionXO, then I decided, I know this company has something that can help me. I believe in this company, so I open an account, after a year in optionXO, I can say that it is a worthy company. I can now support my family financially. Thanks to OptionXO. If you believe in yourself, and the company you invest in, all your dreams will come true. And I am thankful that I believe in OptionXO a year ago, because if not, maybe today I keep on regretting it. Thanks OptionXO…
00
- diva
  12/03/2014 07:34
  
  Hi ya
  Hi ya! Im one of their invester would like to know more about your experience with them!as i want to go for the platinum account. Thanks
  00
  - Mohanad Odeh
    03/17/2015 14:51
    
    ‎ Hi Diva Pleaseupdate us
    ‎ Hi Diva
    Pleaseupdate us , what happened with you?
    00
ufuk
08/29/2014 15:26

a company -so called optionsxo
a company -so called optionsxo.com- didn’t give my money back (about 23.000dollars). they cancelled my acoount. optionsxo is a kind of binary options. they are scamming people. ı need your help,because they told me they had a licence/certification from FTSE. can you help me please? l can send you more prove and details about their scamming(screenshots,mails,…)
Thank You
sincerely
00
- Some Help
  02/19/2015 21:28
  
  Please send your details for my
  Please send your details for my email address:
  May be I can help you.
  [email protected]
  00
- loreto
  08/16/2015 09:37
  
  did you send all the docs
  did you send all the docs and stuff? it can be a hassle but they ended up sending the money. it took me a while to get it approvged but they sent me everything i asked for no questions asked.
  00
Yvon De Grace
08/21/2014 22:13

Last week I opened an account
Last week I opened an account for $500.0 and now my account is empty even if I did not treade in anything. Try to get an answer whithout success.
00
- OptionsXO Support Team
  08/19/2015 09:15
  
  Dear Yvon
  Dear Yvon,
  Thank you for your reply.
  What you’re describing here does not sound right at all and is very grave.
  Please contact us immediately at [email protected]
  Best regards,
  OptionsXO Support Team
  00
ali
08/11/2014 09:13

i made a withdrawal req last
i made a withdrawal req last thursday(7/7/14) and today monday i cant access to my account,,they have blocked my account and they r not risponding to emails…i think they want us to deposit only and do not withdraw money…lets see
00
- Moazzam
  08/19/2014 06:01
  
  Optionsxo
  Optionsxo.com is the biggest scam broker of all time..last month i deposited 100euros and within one month reached to 735euros and then made a withdrawal request but after 2days of request pending my account was blocked. they never responded to my emails and live chat is a bullshit that never functions. after a week of account block they unblocked it but there wasn’t any money…it was all 0.00 , what the f–k!!!! then after contacting them multiplea times they responded Dear Sir Optionsxo has the right to neutralise any profits for any legitimate reason!!!! i have all their emails and screenshots of my every account activity…. i will soon upload all those stuff….but please get far away from these scammers… after depositing money they never responds to ur emails,,,, never never
  00
  - admin
    08/13/2015 10:39
    
    ### Case Solved ###
    ### Case Solved ###
    00
Mary
07/25/2014 12:48

It's ten day I made request
It’s ten day I made request for withdrawal. No answer.. Live chat is blocked, even if i entered from other IP, they don’t answer my question. They stole my money.
00
Lin
06/18/2014 09:14

@Moazzam But they sent the money
@Moazzam
But they sent the money to you?
00
Moazzam
06/03/2014 01:58

i am trading with optionsxo
i am trading with optionsxo…they sent me money twice but third time they never sent it.and now there r upto 25days that i m trying to contact them but once a week they send me email that SIR HAVE PATIENCE. please be aware about this broker because if u make profits then they r not gonna pay u..i have screenshots taken of my withdrawal order and emails that they sent me..if they don’t resolve my problem then i will upload them
00
- admin
  06/19/2014 09:31
  
  ### User Reported all issues are
  ### User Reported all issues are now resolved. Case Closed ###
  00
- OptionsXO Support Team
  08/19/2015 09:10
  
  Dear Moazzam
  Dear Moazzam,
  We see your problem has been solved.
  If you have further inquiries please contact us at [email protected]
  Best regards,
  OptionsXO Support Team
  00
Dougal Dogham
05/30/2014 02:51

Message to rose@optionsxo
Message to [email protected]:
Further to our telephone conversation of a few minutes ago.
There are some concerns to be cleared before I’ll make any deposit to my OptionsXO account:
I found information that indicates OptionsXO operates under a UK-based umbrella company that goes by the name Dolce Formula Ltd. Is that correct?
Do you have a physical presence in any countries other than those listed at the ‘contact us’ page at your website?
Do you have an actual physical presence at your London operations centre? How many staff actually employed by Dolce Formula Ltd/OptionsXO and based at that address? Are you employed by Dolce Formula and based at that address?
Reply from [email protected]:
1. Yes that is true Dolce Formula is the company as stated on our website as well (OptionsXO is the trade mark).
2. We have physical presents only in the UK, the numbers on our site are used in order for our clients to be able to contact us VIA phone without making over seas calls.
3. We are based in London and our whole operations is based from London, I do not know to tell you exactly how many people work here, I would say between 100 to 200.
Message to [email protected]:
Why is Dolce Formula Ltd not registered at the UK Companies House?
As your physical presence is in the UK only, why is your website’s domain registrant located in Romania?
Are any of the 100-200 people you mention employed by Regus UK, the virtual-office service provider located in the same building you give as your London office address?
No reply…
00
example
05/28/2014 19:06

Da
Da, I gave my IP address by sending this comment.. I hope my ISP is smart…
00
Valery
05/28/2014 15:25

I have been trading with optionsxo
I have been trading with optionsxo for 3 months already. Of course there have been ups and downs but overall i earned a reasonable profit and i withdraw part of the profit every month. The company is developing and getting better every day, now they also established forex trading function for silver accounts which i might use some time. My broker Scott help me with trading a lot
00
Santiago Genochio
05/09/2014 07:53

After trading with Options XO and
After trading with Options XO and receiving numerous pushy phonecalls, my account has mysteriously been blocked.
The contact form on their website doesn’t work, my phonecalls are not answered and now i’ve received an email asking for photocopies of my passport and numerous other forms of ID, which stinks of scam.
I wish I’d read these reviews before opening an account – this is clearly a website designed to steal your money.
00
- loreto
  08/16/2015 09:06
  
  why does it stink of scam
  why does it stink of scam? if theyre sending money doesnt it make sense to check your details??
  00
- OptionsXO Support Team
  08/19/2015 08:15
  
  Dear Santiago
  Dear Santiago,
  We’re sorry you think that sending credentials to confirm your identity “stinks of scam”, but we assure you that every legitimate company conducts financial services only with people who can prove that their identity fits their banking credentials
  Best regards,
  OptionsXO Support Team
  00
festus
04/24/2014 09:32

my own issue is my withdrawal
my own issue is my withdrawal request….
i requested for a withdrawal since Friday last week today is Thursday i have not seen my money what is happening please send me my money please today….. why all the message i sent are not replied why…..please can you people help me finalize my withdrawal request please i have waited enough since 17-04-2014…..and this 24th-04-2014 tired of waiting
00
- Jimbo_t
  08/16/2015 09:48
  
  i call my Nick(my broker) almost
  i call my Nick(my broker) almost 3 times a day, any time that i need something i just send an email and after couple of minutes i have a proper answer waiting for me.
  00
- OptionsXO Support Team
  08/19/2015 08:08
  
  Hello festus
  Hello festus,
  Thank you for your reply.
  We see how you stressed the time factor in your case, and therefore we apologise for replying at a time that might very well be irrelevant now.
  However, we’d still like you to email us and tell us about your story: [email protected]
  Best regards,
  OptionsXO Support Team
  00
zlloyd1
04/11/2014 19:21

I opened an account with OptionsXO
I opened an account with OptionsXO, and deposited $200 to it. After doing a few trades, which did not net me any returns, I decided to withdraw some of my funds, to which I was met with an Emailed request for documents, which I provided. I received an Email then claiming that my documentation was accepted, but no money was refunded to my account, so I tried to contact support for the site, and this is where I have been disappointed with them.
They are incredibly hard to make contact with, and EVERY TIME I try the so called “Chat Support” option provided on the site, instead of getting a chat session to open, I am prompted to leave a message instead, and wait for a response….
I do not appreciate any organization that forces you to leave messages, instead of directly speaking with you, and this seems to be a trend with OptionsXO, as they never seem to have anyone available to chat with you, and you ALWAYS have to leave a message!!
00
- Tatu
  04/14/2014 20:47
  
  But they sent the money to
  But they sent the money to you?
  00
- OptionsXO Support Team
  08/19/2015 07:50
  
  Hello zzloyd1
  Hello zzloyd1,
  Thank you for your reply.
  We’re very sorry to hear your bad experience with our chat support.
  We have a brand new website and soon a brand new chat support.
  We hope you’ll find it more effective now.
  For any further support,
  Please email [email protected]
  00
MR
03/15/2014 18:40

Hi Oli
Hi Oli,
This what happen with me exactely, so how did you withdrawal your money from them, you can contact me on: mom_re@ hotmail.com
00
- Tatu
  04/10/2014 02:56
  
  After you having all this problems
  After you having all this problems with spread which I also had, could you withdraw your money? They send it to you or not?
  00
Oli
12/29/2013 17:56

I wish I had found this
I wish I had found this info months ago. I lost thousands in optionsxo. They will call you and act as though they want to help you win money FROM THEM,even harras you to deposit more money especially that damn Taylor Smith<–He's one of the worst ones. On my last deposit I put 500 in my account and had reached 5000 in 2 weeks. Once they saw the speed I was increasing, they rigged/flagged my account so that every single trade I placed was 20-30 pips off from where I had striked. At the same time this started to happen to my account, they were calling my phone and sending messages to my xo inbox to deposit more money so I can get a bonus. Shameful! Dont trust em! They are not even a regulated company.
00
- loreto
  08/16/2015 08:55
  
  I made a 5k prophit in
  I made a 5k prophit in a 2 and a half months trading with jordan richnmond,
  he was pretty cocky but he delieverd (so far) i made a mistake in the beginning in a 60 seconds trade and was down half my first investment(1500$ deposit) he help me recover all of it!!!!
  00
- OptionsXO Support Team
  08/19/2015 08:04
  
  Hello Oli
  Hello Oli,
  Thank you for your reply.
  We’re sorry you feel mislead. However, that does not sound like the typical method in which we work.
  Please email [email protected] so we can investigate further, and we’ll check where the issue stands also regarding your withdrawal.
  Furthermore, we’re in a process of becoming regulated at the moment.
  Best regards,
  OptionsXO Support Team
  00
Mikel
12/11/2013 16:14

They are not a good broker
They are not a good broker to invest in, the manager
insulted me when I complaint because I lost most of my money due to a bug – which they say that never happened.
They insulted me, firstly saying that I don’t have any knowledge of investing, nevertheless mocking me because I went short on 60 second trades.
This company should be ashamed.
00
- loreto
  08/16/2015 10:00
  
  theyre pretty cocky but they know
  theyre pretty cocky but they know what theyre doing! what did you do that they asked for your exprience?
  00
- OptionsXO Support Team
  08/19/2015 07:13
  
  Hello Mikel
  Hello Mikel,
  Thank you for your reply.
  We apologise if one of our account managers insulted you.
  Sometimes while trying to motivate people, some account managers in the whole binary options field tend to insult the client over the phone, thinking that will somehow put the right spirit in them.
  We don’t condone that behaviour. If you’d like to investigate this further and tell us which account manager you speak of,
  Please email [email protected]
  00
botsog
11/20/2013 07:47

optionsxo is only good when you're
optionsxo is only good when you’re investing money. if you’re winning most of your trades, they’ll likely put spread so HUGE so in no way you can WIN either by pressing HIGH or LOW. i have more than $2000 for withdrawal and when i tried to withdraw it is saying WITHDRAWAL FAILED. it’s been a day since i contacted support but until now, the same issue exist. OPTIONSXO is NOT RECOMMENDED!!!
00
- botsog
  11/27/2013 11:47
  
  withdrawal request through wire has been
  withdrawal request through wire has been approved but withdrawal fee is $100. do you think it’s fair? i’ve used different brokers but they charge only $25 ~ $30 BUT this OptionsXO charged me $100!!! i have recorded a video on how they manipulate their pricing…
  00
  - Jimbo_t
    08/16/2015 10:01
    
    Hello Botsog
    Hello Botsog, i am trading with OptionsXO for a long time.
    i scheduled with my broker that every end of the month he automatically sends me the monthly profit that we made. and no fees like you mention.
    00
- Tatu
  04/18/2014 20:39
  
  But they sent the money to
  But they sent the money to you?
  I’m having the same problem
  00
- Martin
  11/15/2015 11:31
  
  Hello John
  Hello John,
  totally right such a suck. Im waiting more than 4 weeks for withdraw!!!
  thanks
  Martin
  00
carlos
10/19/2013 14:33

hello
hello, the site solved problem with spread and “option price changed” for this in one day i win 2000 u$ i request a withdraw of site and optionxo sended the money from my account, Thanks….
00
carlos
09/22/2013 01:06

This site add spread of 30~50
This site add spread of 30~50 pips (absurd!) because i have good trading, now all time i see option price changed, and when not i open position in the negative ( with loser).
I dont believe more in this site.
00
- Rouhf
  10/04/2013 06:24
  
  I’ve had the opportunity to trade
  I’ve had the opportunity to trade on this platform I experience this and they explained to me why this happens
  Since then I’ve develop strategies to overcome this
  00
- OptionsXO Support Team
  08/17/2015 10:53
  
  Hello carlos
  Hello carlos,
  Thank you for your response.
  We couldn’t completely understand what you discussed here.
  Would you care to elaborate?
  We’d love to look into your case should you wish to do so.
  Please email: [email protected]
  00
jermaine
09/13/2013 04:33

options xo is a scam
options xo is a scam.. like the first gentleman said, they locks you out when they realized you are becoming better trading. its imposible to make money with them if the price change sign keeps poping up. and i know for sure its deliberate
00
- loreto
  08/16/2015 08:45
  
  of course the price changes
  of course the price changes!! thats the entire point of trading you know… i dontthink theyre a scam they were actually nicer and fairer than bank the binary and 2 other companies i worked with.
  00
treidaaja
08/30/2013 21:56

Those suckers started to manipulate my
Those suckers started to manipulate my entry prices after I had had a good start.
00
- jay
  10/03/2013 07:00
  
  Pretty standard platform I trade on
  Pretty standard platform I trade on about 20 platforms I
  Don’t see anything different to be honest all these platforms manipulate the prices
  Strange here not as much hey there service is ok
  00
Bogdan G
08/29/2013 10:05

Very good
Very good! Thanks for pointing that out. It probably wasnt there at the time the review was written but it’s a good thing they added their address and company details.
However, a google search for Dolce Formula Ltd doesnt return any results. Also, their Operations Center address is the same as the address of a company named ICUGlobal: Building 3, Chiswick Park, 566 Chiswick High Road. London, W4 5YA, United Kingdom. Check out their website. I dont know man, but… hmmmm…
00
David
08/29/2013 06:31

I think your review is mistaking
I think your review is mistaking. You say: “secretive and does not provide information about the owning company or the physical address of their main offices.”
But they do have this info on their contact-us page: “DOLCE FORMULA (CY) LTD, Parthenonos 6, SMARAGDA COURT, 3rd floor, Flat/Office 201 3031, Limassol, Cyprus”.
00
Michael
08/21/2013 13:32

I start trading with them almost
I start trading with them almost a year ago with $25 deposit. I’m not a pro but I trade a lot I can recommend OptionsXO – they really helped me to make money
00
Chris Massony
08/12/2013 08:42

OptionsXO are my favorite broker
OptionsXO are my favorite broker, they always pay on time and their support is the best you will find in this industry.
They do have one minus and that is the $25 commission they charge for the 1st withdrawal of the month.
00
christopher hebb
08/07/2013 20:34

i opened an account with optionsxo
i opened an account with optionsxo and i was winning most of my trades ,then when you have made some good money they will then block your trades, so when you pull the trigger they block you and say the price is changing and this happens many many times. i like to martingale if i lose a trade and they blocked me on that to. i mainly trade 60 sec trades. i spoke to them on live chat and also phoned there account manager but i could not get my problem sorted. i had the same problem with 24 option but they sorted the problem out for me in less than half an hour. please stay away from optionsxo
00
- Tom
  10/02/2013 06:45
  
  I am trading with optionsxo for
  I am trading with optionsxo for the past 5 month and i never had any problem and i won a lot of money with them.
  i have 2 good friends that trade over there and they never saw such a thing.i do not like the support sometimes i try to call them and i do not get any response for a couple of hours.
  00
- OptionsXO support
  04/08/2014 08:57
  
  Dear Christopher
  Dear Christopher,
  My name is Adam Wilson and I am a senior Customer Support manager at OptionsXO.
  First I would like to thank you all for sharing your comments and feelings with us.
  We treasure our customers at OptionsXO and are dedicated to maintain our customer’s success and satisfaction.
  In order to be able to further investigate your claim, I will need your full OptionsXO account details.
  Please feel free to send the details to [email protected] and write “Support investigation – Charlie Lloyd” in the subject line.
  I truly look forward to hearing from you soon and assisting you resolve any outstanding issues.
  All the Best,
  Adam Wilson
  Senior Support Manager
  OptionsXO
  00
  - shankar
    04/10/2014 10:23
    
    Dear sir my account all ready
    Dear sir
    my account all ready activated and all document verified i am volume completed for 100% 5days be-four 5th i am withdrawal requested for my fund but dill 10th date my withdrawal fund not coming for my bank account ,,
    more time i am try to you chat line but not response what happen sir please quickly send my payment sir
    my user name : shankarforex
    00
  - john
    08/28/2014 10:04
    
    Adam Wilson is only a call
    Adam Wilson is only a call support on optionsxo. He never help me when i ask him to solve my problem. He always say, “i’ll tell your account manager to call you” ..
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    - loreto
      08/16/2015 08:29
      
      the support was helpful when i
      the support was helpful when i needed it and a problem with my docs the call rep was very sweetand patient too..
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    - loreto
      08/16/2015 09:58
      
      i dont know who adam wilson
      i dont know who adam wilson is but there was a very sweet rep that helps me out everytime i call.
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    - OptionsXO Support Team
      08/17/2015 08:27
      
      Hello John
      Hello John,
      Thank you for your response.
      We’re really sorry to hear that, we hate leaving an unsatisfied customer with empty hands.
      Perhaps there was a miscommunication with the account manager.
      We’d love to look into your case should you wish to do so.
      Please email: [email protected]
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    - OptionsXO Support Team
      08/23/2015 06:48
      
      Dead John
      Dead John,
      Thank you for your reply.
      We’re sorry to hear that Adam didn’t provide the service you deserve.
      Linking between you and your account manager is sometimes part of the process in order to give you the service you need, however repeating it and not having the manager call you back is out of order.
      Please give us your user name, or mail us to [email protected] so we can assist you in the best manner.
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  - Wafa
    09/01/2015 11:41
    
    How does this work I've activated
    How does this work I’ve activated but know thank you
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  - Martin
    11/15/2015 11:25
    
    Hello Mr
    Hello Mr. Adam,
    do you believe what are you saying?? I’m not!!! I’m waiting for more than 1 mount for my Withdraw many but still even they don’t reply
    thanks
    Martin
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  - Claudia
    04/02/2016 21:03
    
    Dear Mr
    Dear Mr.Wilson,perhaps you can help me.I opened an account at your platform because I am a member os signalsbinary,and I needed a further broker.My acc.mana.from sigbin. recommended XO.Becauase i trusted him I deposited min.amount.few days later an acc.mana. called John LOuis contacted me and offered me a riskfree trade and a 100% Bonus if I would deposit 200,- once more.I did this because he said that this will be a secure trade and I could withdraw my money each time. This happened at Christmas 2015.He called me and chatted with me via skype and gave the instruction to trade with the whole amount because it is insured!! Trade was lost,Mr.Louis assured me, that I will get back my money after the holidays,wished me a Happy New Year and gave me no response until now,so the support and so the financal department.Why does your company work with such liar? Of course I saved the whole proofs!
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  - MICHAEL CROARKIN
    06/15/2016 10:47
    
    I actually stumbled on your site
    I actually stumbled on your site by accident and ive been trying to get my money back from them since i started NO one will communicate with me and im so mad now .i can only surmise my money has been stolen as i cant withdraw A DIME AND NO ONE WILL COMMUNICATE WITH ME TO EXPLAIN THIS SYSTEM im even going to cOntact Piers Morgan At Good Morning Britain if no one has called me by 12 midday uk time by skype i was Dealing with alex Stern im Not Happy At All and i will not give up on this Please restore my faith in your company Michael Croarkin
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  - ian king
    07/18/2017 13:36
    
    Hi
    Hi, I just need to talk to somebody about OptionsXO, I cannot get to their site and want to withdraw funds, can you help me please, I have no way to contact them, thank you.
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- alvaredo
  04/12/2014 06:30
  
  Christopher
  Christopher, I have the same problem with you .. When I won almost 1000% the blocked my trade with “price I’d changed” for two days. Then when I try to withdraw but I cancel it n start trading again, the target price always more far 0,5 pips than the real target price that appear before I take a position. It’s so bad .. And it’s make me lose all of my money .. Don’t ever try to trade on optionsxo .. Ever!
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- Mariusz Nowak
  04/30/2015 21:48
  
  I had issues with them from
  I had issues with them from the start. I deposited £500 and i got a bonus. After I spoke with the account manager they deposited another £6000 without my approval. They the Broker was claiming that it was a misunderstanding and that I agree to that which wasn’t true. Transaction history clearly shows several attempts to get the money out first on £5000 and then on £2000 and finally on £1000. My card was maxed out so I demanded to get the money back. After some discussion he convinced me that he can help me to get profit equivalent to deposit in a week and I will have all the money back. That didn’t happen. It should have been warning for me already. I couldn’t get in touch with the broker after that. They only called me when I requested withdraw. Then my broker changed promising profit on high value trade with over a month expiry. I was naive enough to believe in it. He actually put the trade for me. All the investments is gone and they never even contacted me to say anything. I’m not sure if it is a scam or not. Over last month i got to know better technical analysis and the trade they put for me was doomed from the start. Monthly graph was showing Candles out of Bollinger bands for few consecutive months and they still traded in the same direction. I understand risks in investing but I would be very careful with them. There are better brokers out there.
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- Paul Collins
  07/22/2015 00:14
  
  Optionsxo gave me a crocked broker
  Optionsxo gave me a crocked broker I took money out of my account five different times and my broker cancelled my withdraw each time and made trades for me I did not ok each time I told him I want out and not to make any wore trades, I got ahold of his boss and told him this so he checked the Skype account and the phone records and sent a copy to the police that control brokers licences and they took his licence sways. The company he worked for file a multi millio dallar law suit against he for laundering for his cliant. I would like to start a class action lawsuit against him and the company he works for do you have any advice on how I can do this. If you have had this happen to you let me know so we can get together for this lawsuit. Your truly Paul Collins
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- loreto
  08/16/2015 08:22
  
  Ive been trading binary options for
  Ive been trading binary options for almost a year now and I had that problem in a few platforms too. in options XO i didnt have this problem and actually made some money. although its was hard to understand the broker (they speak too fast)
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