OptionFair FAQ – Took Time to Answer, but left Good Impression
5 Questions by BOTS.com, OptionFair Live Chat Support Representative Answers
“Benjamin: Hello, Welcome to OptionFair, how can I help you?”
1. What Makes OptionFair Different Than Other Brokers?
“Of course you can… That is what I am here for… We at OptionFair provide a reliable platform for trading… Ok well you should know that we achieved regulation in Europe. We provide personal assistance to our clients form expert traders and personal account managers. We have various bonus and trade insurance…”
2. What Binary Options Trading Education OptionFair Offers For Newbies?
“Of course… We provide our clients with webinars, E-Books and we have several account types that award our customers with a several trading aides – such as SMS messages, daily news letters a weekly review of the market… The assistance does not cost more but is dependant on the account type…”
3. How Big Is OptionFair Bonus Wager? Would I Be Able To Withdraw Without Fulfilling The Bonus Requirements?
“For standard account is up to 30% bonus…”
“silver account is for deposits of between 500 and 1999 -it awards you up to 60% bonus
gold account-for deposits of 2000 and 14999 gives you up to 80 % bonus
Platinum accounts is for deposits of 15000 and 49000 it gives up to 100% bonus
vip account is for deposits of over 50 thousand and it awards you 100%…”
(Wager?)…”40 times the amount of the bonus…”
4. What Documents Do I Need To Provide In Order To Withdraw? And How Much Time Will It Take To Receive My Profits?
“… A valid National ID card, or passport (driving license is not acceptable)… A utility bill from the last 3 months that states your name and physical address… Copy of the credit card used for depositing funds at optionFair™ – front and back (covered)…(Takes up to) For a verified account withdrawal takes up to 5 business days…”
5. Can I Open A Demo Account On OptionFair?
“… Of course you can …”
My Overall Impression on OptionFair
OptionFair chat leaves me with mixed feeling, but I could firmly say the final evaluation was good, or at least average plus. From one hand, I tried to contact OptionFair on chat multiple times during all the hours of the day – morning, afternoon and evening, but no answer. Finally, after many tries, I succeeded to connect. On the other, the OptionFair support guy gave me full answers, politely. The best part of the chat was the answer to my last question “Do OptionFair offer demo accounts?” The answer was, as you can guess, positive. This makes OptionFair among the few brokers offering such an option for the traders. OptionFair are also considred an approved broker by BOTS, see the complete OptionFair review -> Here.
