Is SternOptions a Scam? Read This Brutally Honest Review

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SternOptions
Regulated: No

Broker Name:	SternOptions
Platform:	SpotOption
Founded:	2016
Bonus:	100%
Return/Refund:	75-85% / 0%

No. Of Assets:	60
Regulated:	No
Demo Account:	No
Minimum Deposit:	250
US Traders:	Not Accepted

Last Updated 05/23/2021

SternOptions Review

by Martin Kay

Why Doesn’t Stern Options Suck in 50 Words

I’m trying guys, I’m trying… they don’t suck because… ah no, that’s not it. The colors of the website are nice… no, that can’t be it either. They say they are the “World’s most acclaimed trading environment” and “the most experienced group of professionals in the industry”. Yes! That’s it! They don’t suck because they say they are the best and I have no choice but to believe them… or maybe I suck at seeing why they don’t suck.

Why Does Stern Options Suck in 50 Words

Unregulated brokerage, new on the scene, unclear information regarding the owning company and address… sorry but that doesn’t sound too reliable to me. Also, they are using the SpotOption platform and although this is not a bad platform by itself, it shows that Stern Options are just going with the herd (about 70% of brokerages are using the Spot platform) and are not willing to take a risk and build their own platform.

Is SternOptions A Scam?

There are warning bells all over here. What I do know is that Stern Options has no outstanding regulation. Their Terms and Conditions say they are owned and operated by BP1 LP, but no address is listed. According to the British Companies House, their address has changed from 272 bath street, Glasgow, G2 4JR to Suite 2 5 St Vincent Street, Edinburgh, Scotland, Uk, EH3 6SW. I have to mention that upon a Google search, I’ve found out that both these addresses are most likely virtual offices, so if you choose to trust an unregulated company, with a virtual office address… well, you are an adult and responsible for your actions.

WARNING: Trading Binary Options with a non-regulated broker carries risk. It is highly recommended to Start trading a Regulated broker!

Should I Open An Account With Stern Options?

The information about SternOptions is mixed and rather uncertain. According to their website and Terms & Conditions, Stern Options is owned and operated by BP1 LP, but we couldn’t find an address on their website. According to other sources, they are located on 5th and 6th Floors, Landmark Building, 14 Tsar Osvoboditel Blvd., Sofia, 1000, Bulgaria.

According to yet another source, the owning company of Stern Options is GUM Ltd., with address: 3rd floor C & H Towers, Corner of Great Marlborough and Great George Streets, Roseau, Commonwealth of Dominica. Some websites list the owning company as BP1 LP, with address 272 Bath Street, Glasgow, G2 4JR, Scotland. I have no idea which address is the real one.

Right from the start, I could tell that Stern Options is a broker with the same characteristics as most SpotOption operators: they are the best, they have the most advanced platform, their employees are the most professional and experienced. If I were to list them I should end my review here and conclude they are the best brokerage on the planet. Obviously, I am not going to do that!

Even if they say they’re the best, I beg to differ. I haven’t seen anything that can make me consider them more than mediocre: the FAQ section answers some of the questions a new trader may have, but obviously, not all, the education section is composed of some tutorials and an e-book (the same one that can be found on most SpotOption brokers). The minimum deposit is 250 EUR/USD/GBP/AUD but I couldn’t get any information about the accounts or the perks of each account type. I asked a live support representative to direct me to a page that contains the details of each account type and… Surprise: I was asked if I have an account with them. Well, No! If I am asking about what types of accounts you offer, there’s a huge chance that I don’t have an account. Ok, then she asked me my full name, email address, and phone number. All of this just to know what are my account choices. But I went with it and I gave her my [phony] information and I was expecting an answer to my question… finally. But, surprise again: she told me she is just technical support and cannot help me but instructed me to open an account, telling me that after I do that, I will get the information I need. So it’s basically like this: Client – “I want to order lunch. Show me the Menu please” Support/Waiter – “Order first, then you get the Menu!!!” Oh, my, the professionalism…

So let’s answer the initial question: should you open an account with Stern Options? I honestly don’t think so. For now, they don’t offer anything that stands out and I believe there are better choices of brokerage. As long as the big, well-respected, and regulated brokerages still accept new clients, why would you go for a newly launched one, that doesn’t offer a lot of certainty for the moment? Maybe in the future, I will change my answer but for that to happen, Stern Options need to put in a lot of work.

Check out our recommended binary options brokers

SternOptions Complaints

The internet is going crazy with complaints about Stern Options (you can also find tons of them in our Comments section below this review). The reasons are various but the biggest problems are the inability to withdraw and the fact that account managers are blowing accounts left and right.

One client lost about 42,000 Pounds due to bad trades made by his account manager (according to the client, the manager got one trade right in 12) and then he was asked to loan 20K more to make the money back. I really hope he didn’t add more money but this just goes to show one more time that you shouldn’t trust the broker’s employee to trade your money… especially if he’s working for Stern Options.

SternOptions Regulatory Warnings and Announcements

02/06/2017: The British Financial Conduct Authority warned that Stern Options has been providing financial services or products in the UK without their authorization The FCA also mentioned that some unauthorized firms knowingly run investment scams and warned people to stay away. Source: FCA Warning.

11/07/2017: The New Zealand Financial Market Authority issued a similar warning. They also mentioned that Stern Options representatives are cold-calling New Zealand residents. Source: FMA Warning.

SternOptions Bonus

The exact amount of the bonus is not specified but their Terms and Conditions stipulate that you will have to reach a turnover of 27 times the bonus before you can withdraw. Why 27 times and not 30 or 25? Your guess is as good as mine…

SternOptions Withdrawals

There is no minimum withdrawal amount and the methods are credit cards, wire transfers, and Skrill. The duration of withdrawals is usually 7 business days and some identification documents are required, in order to comply with Anti-Money Laundering rules.

SternOptions Extras

They have an Economic Calendar. This can hardly be considered an Extra feature but it’s the closest thing and I don’t want to leave this section empty.

Trading Bitcoin With SternOptions

The SpotOption platform supports a lot of cryptocurrencies and SternOptions is taking full advantage of that, offering CFDs on Bitcoin, Bitcoin Cash Litecoin, Ethereum, Ripple, Bitcoin Gold, Dash, and others. Cryptocurrency pairs are also available: Bitcoin vs Dash (BTC/DASH), Bitcoin vs Ethereum (BTC/ETH), etc., but also Cryptos vs Fiat currency: BTC/USD, BTC/EUR, ETH/JPY, etc. This is not the full list of assets; they have much more so if you are into crypto trading, you will probably be satisfied by their offering.

The downside is that SternOptions does not offer Binary Options on Bitcoin and altcoins, only Contracts For Difference (CFD) so if you are only familiar with BO, you will have to put in a bit of work to understand how CFDs work. The upside, however, is that you can use the leverage of up to 3:1. It’s not a lot but it’s better than nothing.

Stern Options Ratings

User Friendly 16/20

The website is available only in English and German so that won’t get them many points for user-friendliness. While browsing their website, some text switched to German while the rest of the page remained in English – again, not very friendly. On the other hand, the SpotOption platform is well-known for its ease of use.

Number of assets and expiry times 16/20

They offer 12 currency pairs, 19 stocks, 7 commodities, and 19 indices. Compared to other brokers, this is a thin asset basket and on top of that, not all assets listed in their Asset Index were available on the trading platform even if the underlying market was open at the time. The expiries range from extremely fast (60, 90, 120, 180, and 300 seconds) to 15 minutes, half an hour, and hourly and long term. The SpotOption platform is known for its flexibility and it doesn’t fail here.

Commissions, Support, and Effective return 15/20

There are no commissions for opening an account (this is common for all brokers) but there are some fees for withdrawals: 3.5% of the amount you want to withdraw if you are using a Credit Card and 15 USD per wire transfer. Deposits via wire transfer (above 500 USD) will incur a 20 USD fee. Live Support was just a waste of time and totally unhelpful. The effective return ranges between 70% and 85% but you should always check the displayed return before investing because it can get lower than 70%.

Deposit, Payment, and Bonus 14/20

The min deposit is $250. Deposits can be made via credit/debit cards, bank transfers, and e-wallets (Skrill). Withdrawals can be made via the same method used for the deposit. Identification documents are required, as well as a Voice Signature. For the latter identification method, you will need to contact your account manager. The bonus turnover is 27 times.

Website Extras 13/20

Nothing really stands out except their Economic Calendar, which is pretty well put together.

Stern Options Overall Ratings: 74/100

Notice: This broker is rated average among our members and staff. Start your trading career with a Top Rated Broker Now!

76 Responses to “SternOptions”

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Johann Beil
04/27/2019 13:38

cheaters & thieves
I am retired 73 year old my wife is a blood dialysis patient with high diabetic and high blood pressure problems. Because of this a finacial adviser Ramon Goldman from the stern option trading company now they changed the name to sternmarkets advised me to invest in stern trading to cover the high medical bills.Therefore I had deposited 211,260.00USD all my savings.This was in July 2017.On 10.November,2017 I have asked the manager of my account Ramon Goldman for withdraw of 30,000.00 USD because I had to pay some hospital and medical bills for my wife. On 15.November I was making the last tradings with Mr. Daniel Woods.
17.November,2017 still got no answer for the withdraw and I sent a email to compliance stern asking for termination of the trading contract, because of to much private problems.
The balance of my trading account had been on this time 237,600.00USD.
In January 2018 my account was zero USD but I was not trading since 15.November 2017.
Have asked Ramon Goldman and Compliance Stern where is my money,still have no answer.
So sternmarkets have stolen my money. This are the biggest Gangsters.
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Robert S.
07/19/2018 10:29

Instead of changing SternOptions to SternMarkets
Instead of changing SternOptions to SternMarkets they should have changed it to SternScam. Luckily I was able to get my money back by working with MyChargeback. Highly recommended.
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SE
06/30/2018 09:21

Hey Rana
Hey Rana, did you manage to get back your funds and did you manage to make a report?
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C.B. PHILPOTT
03/20/2018 17:09

The FCA has now issued a
The FCA has now issued a warning on Sternmarkets. It`s the same addresses but with a new phone number that goes unattainable if you try to return the call.
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M.Diab
03/08/2018 16:44

I had the worst and most
I had the worst and most terrible experience ever with stern option binary, they just want you to deposits money and fake you with bonus that will be your trap to stay with them and keep trading for them without any benefit and you can’t withdraw even your original investment under the excuse of reaching the trade volume, then they will start cheat you and steel your money by giving you bad signals till you lose all your equity !!!!! no customer service and complete ignorance by their worst account managers , as they call them only, but in fact they are stealing managers.
I don’t recommend any one to trade with them because they are fraud !!!!!!
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C.B. PHILPOTT
02/15/2018 00:11

DANGER
DANGER,DANGER,DANGER. Stern Options is now called “STERN MARKETS” Beware. Reported this to the FCA for investigation. Tel no 02202170808 Please be careful out there with your money, pensions,savings and credit cards.
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Cathy Hewitt
02/12/2018 15:04

What a joke
What a joke. I fell for this. E mailed several times asking for my money back. No response. I invested 250 dollars which is a lot of money to me. All I’m asking is to terminate contract and get money back. They were quick enough to take it. Praying on job seekers in the UK. An absolute disgrace
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Mae Peters
02/10/2018 19:46

Over 80 calls in one day
Over 80 calls in one day when
they had my money. Once I said I no longer wanted to invest with them and wanted all my money back they became very rude and changed my account manger several times thinking that would convince me to change my mind. Unfortunately for them this did not work. With great grit and determination I stuck to my guns and played them at their own game and emailed them every day for two months. Eventually I did get my money back when I threatened to report them to anyone that would listen.
Please report them to the FCA. Stern options need to be exposed as the scammers that they are. :-(
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c.philpott
01/30/2018 13:10

John Brown
John Brown. Where are you? I see that your site has been shut down for maintenance due to security concerns. Why is this. Too many complaints?
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evelyn wright
01/10/2018 23:39

i to have been taken for
i to have been taken for, I payed 250.00 to start they said, next day it was 1500.00 NZ dollars, they sent me document by email to fill in and send back. Well I fall sick and never did fill in the documents to start trading, as it is I emailed them to have my money refunded back
I do not answer there call, as they try to trick me into signing then. All I want is my money back. I work hard for my money and coming up to retirement. And need every little bit back.
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Cathy Hewitt
01/04/2018 08:52

What a joke
What a joke. I fell for this. E mailed several times asking for my money back. No response. I invested 250 dollars which is a lot of money to me. All I’m asking is to terminate contract and get money back. They were quick enough to take it. Praying on job seekers in the UK. An absolute disgrace
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C.B. PHILPOTT
12/29/2017 17:31

I see Sir Alan Sugar has
I see Sir Alan Sugar has got his lawyers onto this scam. Look up Sir Alan Sugar to advertise Stern Options. It`s plain for all to see that if he says it`s a scam then it`s got to be a scam. John Brown, do you agree that you work for a company robbing people of their money. John Brown, be honest for once in your life. Sorry, you do not know what honesty is.
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Winnie
12/29/2017 02:26

PLEASE STAY AWAY FROM STERN OPTIONS
PLEASE STAY AWAY FROM STERN OPTIONS. THEY ARE A SCAM.
THEY MADE OUT I COULD WIN BUT NO LOST MY USD 2250. THE ONLY WAY I GOT IT BACK WAS THROUGH LAUNCHING A FRAUDULENT CLAIM THROUGH THE BANK AND THE BANK INVESTIGATED MY CLAIM AND GOT ME ALL MY MONEY BACK.
Please be warned and stay aware. The account manager will prey on your vulnerabilities. EG.. being a single
mum
he promised to hook me up with one of his friends coming to Australia. How outrageous!! I kept my cool just to see how far MAX was going to push his antics. Nonetheles,the focus was not on making me any money but simply no shame asking me for money on a daily basis.My best bet at the moment is doing a course on stocks
and finding a reliable brokerage or doing the trading myself.
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Lisa
11/14/2017 11:50

After depositing a large amount of
After depositing a large amount of money Bill Summers was over this like a rash and did not stop calling, he lost it in two trades that he advised where sure bets! Needless to say they were not, he didn’t have the courtesy to call and advise. He called two weeks later trying to get more money in their very persuasive way! Many calls later and they wont return my money. How can they get away with this?? Will the FSA help??
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- John Brown
  12/10/2017 12:53
  
  Hello Lisa
  Hello Lisa,
  Please contact me at [email protected] so that I can get more information
  regarding your account so that I can better assist you.
  Thank you
  John
  00
C.B. PHILPOTT
11/08/2017 21:50

As Aviva says
As Aviva says, the silence is deafining. No answers. Enough said by saying nothing. Unlicenced, unregulated, illegal to trade. That is the bottom line.
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Aviva Freer
11/01/2017 21:27

Hello John Brown who is always
Hello John Brown who is always ready to come to the rescue. Sounds good – so helpful and so concerned but what happens next? In a typical Stern Options Manner what follows is a deafening silence. You can go on writing emails but you will never get a response. By this time you can say good bye to the money that has fraudulently been stolen from you. They don’t mind filling their pockets on stolen money from people whose lives have been destroyed. I heard of a father of 4 children who committed suicide having been scammed of all his money and could no longer feed his family. So sad but you cannot find happiness by other people’s suffering. So John – I hope I have given you some food for thought.
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C.B. PHILPOTT
11/01/2017 08:39

Dear Editor
Dear Editor, these people are now called stern options. Look up there address with stern options,Ivory optiona and Bloombex, it`s the same address, it`s the same scam. Why do you not publish this info to help people stop loosing their money to this fraud.
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C.B. PHILPOTT
10/26/2017 02:15

John Brown
John Brown, we need answers please,explain why people cannot withdraw their money. Simple question.
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Clifford Oatway
10/17/2017 15:19

I saw Ripoff Britain on monday
I saw Ripoff Britain on monday 16/10/2017 where it went through binary options with Martin Lewis. They said that if the company is not licenced or registered then it is a scam.Stern options are neither regulated or licenced to trade. Now i know why my account keeps getting blocked. Also, they said that the money has gone with only a trading account left, ie, it ain`t worth the paper it`s written on. I wonder what John Brown has to say on the matter. If he is a robot,as mentioned by someone, he`ll come out with the same old speil as always that he`s here to help us lose our money. He`s never ever solved anything on this site. Are you there John Brown?
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John Brown
10/01/2017 08:29

Hello
Hello, SFP,
I am sorry to hear that you feel this way about Stern Options. If you
could be so kind and provide me with your email address, I will look up your account and do my best to assist you.
My email is [email protected]
Thank you.
John
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sfp
09/28/2017 13:06

I wonder if they are reliable
I wonder if they are reliable. Contact is different and they gave me no support in how their system can be used. Salespeople contact me easely by chat, but a return call from an accountmanager (?) was not made.
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Paula
09/28/2017 03:39

Yes Anthony I agree with you
Yes Anthony
I agree with you . I verbally told them right from the beginning I did not want bonuses attached to the account but you do not seem to have a choice. They say you signed for this on entry into the scheme with your signed paper work. There is No opt off option on the form to tick it seems . Be careful
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Andrew
09/27/2017 14:58

They keep on calling me even
They keep on calling me even when I tell told they’ve got the wrong number. They keep on calling you, 6-8 times a day and this is harrassment!
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C.B. PHILPOTT
09/27/2017 12:41

John
John, i also waiting for the answer to the question that Mr Oatway has asked. Stern options think that they have blocked me on facebook, how wrong they, are as i know how to bi-pass you efforts to block me. If you had refunded me the amont i asked for, i wouldn`t be on here sharing our experiences. I check it out on other e-mail sites and my comments are surely there for all to see. I await your response to the questions asked.
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Clifford Oatway
09/26/2017 17:32

Hello John Brown
Hello John Brown, can you tell me yet if anything has been done to investigate why you keep closing down my account. I see that i am not the only person this has happened to in these comments. This cannot be a coincidence but it seems to be the trend. Has stern options ever paid out on somebody`s account. One person mailed me to say that he made the correct balance and when asked for a withdrawal, the account suddenly lost all it`s balance and the account was left at zero. So John, what`s the game? you are taking people`s money.If not, please explain to your customers.
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C.B. PHILPOTT
09/20/2017 20:37

Hello John Brown
Hello John Brown, i see that you have so far failed to answer our queries. Is that because you have no answer. Your company, as everybody is saying,is not a licened company and not registered to trade in the USA, FMA OF New Zealand and the UK. In fact, you are taking people`s money with no prospect of a withdrawal. That make`s you out to be thieves.Am i wrong John Brown.Please tell the people the truth. Tell people that your company obtain money by fraud.Martin Fisher has ammitted it so why can`t you.
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Simon
09/20/2017 06:42

Hi cdes
Hi cdes, I’ve been trying to communicate with Clive Hurton from Stern who keeps on telling me I must log in. Nothing is happening and I email him there’s no response from him any longer. I’m deciding to withdraw my account frm them now.
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- John Brown
  10/01/2017 07:45
  
  Hello
  Hello, Simon,
  This is John from the Stern Options customer relations department. please provide me with your email address so that I can locate your account and see who your account manager is. If it is Clive as you stated, I will gladly send him a request to contact you.
  My email is [email protected]
  Thank you.
  John
  00
C.B. PHILPOTT
09/14/2017 16:49

Dear John Brown
Dear John Brown, my experience is the same as Clifford`s or even worse. I think that i am on about my sixth or even seventh manager. I have lost count, but one thing for sure, at the end, they close my account down, WHY? Also WHY are you blanking me if you are genuine???
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- John Brown
  09/24/2017 09:41
  
  C
  C.B. Philpott,
  I will look into your case and see what I can find from the finance department.
  John . B
  00
  - Mae
    09/28/2017 14:58
    
    Over 80 calls in one day
    Over 80 calls in one day when
    they had my money. Once I said I no longer wanted to invest with them and wanted all my money back they became very rude and changed my account manger several times thinking that would convince me to change my mind. Unfortunately for them this did not work. With great grit and determination I stuck to my guns and played them at their own game and emailed them every day for two months. Eventually I did get my money back when I threatened to report them to anyone that would listen.
    Please report them to the FCA. Stern options need to be exposed. :-(
    00
Clifford Oatway
09/14/2017 14:21

Hello John
Hello John, Three times my account has been shut down. The only reason why they were reopened was i said i thought i might invest more if the returns were as good as you say they would be. When i decided not to invest more,until i had received some money back, i was closed down yet again. Your people promised the world and i have got nothing but debt due to stern options.
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- John Brown
  09/24/2017 09:38
  
  Clifford
  Clifford,
  Kindly email me directly at [email protected] so that I can
  locate your account and see where I can be of assistance.
  Thank you
  John . B
  00
michel ford
09/08/2017 23:01

i am French living in England
i am French living in England. i am a victim also.very bad people. i do not like these called sternoption. they robb me of my money . i saved money for long time for my family to live good but i have no money left now thankyou sternoption. i must return to my homeland france as britain is robb me of money i save for future.
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- John Brown
  10/01/2017 07:28
  
  Michael
  Michael,
  This is John Brown from the stern Options customer relations department. I am sorry to hear that you feel this way about Stern Options. Please feel free to email me at my personal email [email protected].
  Thank you
  John . B
  00
Clifford Oatway
09/08/2017 22:36

I made a lot of money
I made a lot of money with stern options, do not know how, luck i think, seeing all these negative comments on here, but i did. When i tried to withdraw some money, suddenly, they closed my account down without warning and disappeared. After a while, they came back to me[ a different manager?] and said”why wasn`t i trading” How can you trade when your account is closed? IF they were a honest company, they would NEVER shut down your accoUnt. NEVER. i FEEL THAT I HAVE BEEN SCAMMED OUT OF MY MONEY.I am hoping somebody out ther can help me recover some of my money.
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- John Brown
  09/10/2017 12:25
  
  Hello Clifford
  Hello Clifford,
  My name is John Brown from the Stern Options customer relations department. I am sorry to hear of your trading experience with Stern and would like to be of assistance to you.
  Please email me at [email protected] so that I could look into your account and see what exactly happened.
  I await your email.
  Thank you
  John . B
  00
Frank
09/08/2017 08:50

Read an article and decided to
Read an article and decided to give it a go. It started with opening an account for the minimum fee only and quickly got more calls to deposit huge amounts. When I made clear I only wanted to test the platform with a small amount the call was ended. Very violent for of acquisition, not sure I will get my money back.
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- John Brown
  09/10/2017 12:28
  
  Hello Frank
  Hello Frank,
  My name is John Brown from the Stern Options customer relations department. Please provide me with the email address that you used to register with Stern Options or email me at [email protected] so that I could better assist you.
  I await your email.
  Thank you
  John . B
  00
Olivier AM
09/01/2017 12:50

I can only ad to the
I can only ad to the bad comments already updated here!
At the beginning everything seems “wonderful”… You are supposed to have a personal adviser to help you with the trading and raising money quickly.
BUT, he actually call you more to force you into raising more money, pretending that it is just a matter of days, that they will credit the money back after the investment has made more money on their account!
DO NOT TRUST THEM, it is all lie.
As Soon as you ask them to get the money back, they stop answering you and make every effort possible to retain the money on their account.
I am now in BIG problems because of their system…
I will have about 5 months salary overdraft on my Bank account and no money left to try to make up for it!
And, they know it perfectly, I told them right away before they push me to raise the money from my CC. Always saying that I could trust them, that they were a legitimate company and blablabla…
I am actually looking for people who have been scammed by this company to take a group legal action! If anyone is interested, please contact me!
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- John Brown
  09/05/2017 10:16
  
  Oliver
  Oliver,
  I am sorry to hear that you feel this way about Stern Options. I can be reached at [email protected] for assistance as I am with the customer relations department at Stern Options.
  I look forward to hearing from you.
  John
  00
Maria
08/21/2017 17:27

I took out an account with
I took out an account with Sternoption in January 2017, i deposited $250 but have never had a call to teach me how to trae i have since changed my mind but is unable to withdraw my money. I had one call from them where the caller was rude to me and said that i should put more meney innto the account and when i argued that they said that $250 was all that was needed initally he hung up on me. i have have never traded but my account is showing as zero
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- John B
  08/28/2017 08:47
  
  Hello Maria
  Hello Maria, my name is John Brown and I am with the customer relations department at Stern Options. Please provide me with the email address that you used to register with Stern options so that I can better assist. You may also email me at [email protected].
  I look forward to your email and assisting you further.
  Thank you.
  John
  00
  - .Allan
    08/30/2017 02:24
    
    Thank god I read these Reviews
    Thank god I read these Reviews today as I was about to sign up now. I have
    used their Demo Account a lot and won consistently and my phone won’t stop ringing. As with other Robots, when you play with your real money, all of a sudden you start losing until you have no money left. Then calls for more deposits. I believe we have a National Scam being operated and controlled by
    absolute Conmen who are complete arseholes of society.Dont get involved
    00
  - C.B. PHILPOTT
    08/30/2017 12:47
    
    Hi Maria
    Hi Maria, don`t bother with John at stern options as he`s a robot and does nothing but waste your time. You have lost your money.
    00
- John B
  09/03/2017 07:38
  
  Hello Maria
  Hello Maria,
  I assure you that I am not a robot as Mr. Philpott assumes. If you need assistance, please email me at [email protected]. I await your reply.
  Thank you
  John B.
  00
  - C.B. PHILPOTT
    09/08/2017 21:52
    
    John Brown
    John Brown, you are a robot as you say the same things and do NOTHING to help anybody. All the negative comments on here, on facebook that you had removed, all the negative remarks on youtube that you have removed and twitter has shut you down.The FCA has put out a warning on you. BOOMTEX, does that ring a bell which was closed down because it was a scam. Gum Ltd was shut down because it was a scam. THE SAME COMPANY. You are NOT regulated and people WILL lose their money with you. That IS the bottom line.Stern options/FCA, The warning there is plain to see.
    00
    - John Brown
      09/11/2017 14:25
      
      C
      C.B. Philpott,
      I am sorry that you are continuously making that assumption that I am a robot. I introduced myself in the same way to all those in this forum because I choose to do so. My main reason for posting here is to try my best to assist clients who felt that they have been done wrong.
      At the end of the day, it’s the people who post that will choose whether they want to reach out to me or not. I cannot help anyone who ignores my attempt to help or be of assistance.
      This goes to everybody who I have replied to.
      Thank you
      John . B
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      - C.B. PHILPOTT
        02/08/2018 14:27
        
        John Brown
        John Brown, Do not understand your thinking here, are you saying that the FCA are liars??
        Is the FCA not telling the truth here?? Are people complaining because you are a good business with good , proper values and above all, you are honest??
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matti
08/17/2017 13:34

I go they website
I go they website. Same day they call me and tell more they business. I ask how I can buy trade coins? They say I must give they my creditcard number and they register that. Then I need go they website and make transter.
I was idiot and give that creditcard number. They took money my card without my permission. Only 250$ but still.
I want my money back but nobody answer nothing.
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- John Brown
  09/10/2017 08:47
  
  Hello Matti
  Hello Matti,
  This is John Brown from the customer relations department at Stern Options. I am here to assist you. Please provide me with the email address that you used to register with Stern Options or you can email it directly to my email address [email protected]. That way I can locate your account and bring it up to the finance department for attention.
  I await your email.
  Thank oyu.
  John B.
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Jamie Dailly
08/02/2017 01:30

Do not give any money to
Do not give any money to stern options as you can never withdraw your winnings if you manage to keep it without them losing it. They say that they are the best, yes they are, at losing your money. Made me think that there is no actual site, they just want to pocket your money. Strange feeling that the names seem to be aliases. I have to agree with the negative comments on here as i am also a victim.
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martin fisher
07/26/2017 21:03

Editor
Editor, you do suck at not seeing that this company are nothing but theives.
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Michelle
07/21/2017 12:02

My husband invested money with them
My husband invested money with them and hasn’t even started trading. He realized that this is not for him, and requested a withdrawal three times and still has not received his money. The withdrawals keep being cancelled. He unfortunately invested extra to get the bonus and asked for just his funds back. He phoned the account manager for the number of the compliance officer and was told that the account managers don’t have the number for the compliance officer. How can colleagues working for the same firm not have each other’s contact numbers? Please don’t invest any of your money with this company!
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- John Brown
  09/11/2017 14:29
  
  Michelle
  Michelle,
  I have read your post and I wanted to say that if your husband is trying to reach the compliance department, you can either email them at [email protected] or you can email me at [email protected] and I will gladly forward your request to them.
  I hope that this helped.
  Thank you
  John . B
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barry st clair
07/08/2017 12:11

yes once they get your money
yes once they get your money the problems start account manger rings up asking for more
when you say no they abuse you call you a lieyer I applied for a withdraw but have seen no
money and no contact I did not trade at all no teaching nothing they hang up on you
do not trade with them they are nasty big time garbage
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c.philpott
07/04/2017 00:10

There are so many complaints about
There are so many complaints about sternoptions. All their names are like Martin Fisher Stern or John Brown Stern etc. Very fishy so you can smell a rat here. Do not lose your money.
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John
06/26/2017 17:10

I have tried to withdraw funds
I have tried to withdraw funds from Stern Options 3 times with no luck. Scam or not – the fact is that I can not withdraw any funds.
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Rana
06/01/2017 09:20

Started trading with Steroptions a week
Started trading with Steroptions a week ago. Only thing they want me to do is invest more and more.
When I could not invest anymore they were not interested in me and my income anymore. Forget income, they are not bothered about my 3000 SGD I poured in.
Can anybody help. Is there any way to take money back from them.
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Anthony Jones
05/24/2017 08:50

I believe there is another problems
I believe there is another problems raised from Binary Options. There are persons out there who are offering great rewards and taking you to a broker. These people are getting paid for this introduction and now punters are aware of the scam. I have been contacted by 14 different binary option companies, which I did not contact, in the last 24 hours, todays date 19/05/2017, asking me to log onto my new account and deposit money. I have told them they have been scammed but some do not believe me and continue to contact me. Has anybody out there had this problem.
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Maj
05/14/2017 05:17

I deposited money
I deposited money, but aftr the verification process there were no replies anymore. I just want my money back, havent done any trading since they told me to wait for a call. But 2 days already theres no update. Stern option sucks. This is what people get in hoping to somehow make more money .
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- Anthony Jones
  05/17/2017 19:20
  
  Be aware look at all mails
  Be aware look at all mails carefully even in spam they apply bonus payments to your account with minimum or no notification. If the bonus ends up on your account they will not refund your money until you have 27 times the bonus in your account. Then a trader from the trading room will tell you he can get to the required amount in a couple of days. You then start to lose money at 1000 a day. Check your account has been verified credit card with last 4 numbers, back of card security code blanked and a bill as proof of residence.Then go to web site and withdraw all your money. Check there is no bonus on your account.
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martin fisher
05/11/2017 12:29

They are scammers
They are scammers. They rob you. Do not give them any money. All the positive websites/remarks are made by them. people are losing all their money.They are owned by GUM LTD and they are on the list of scam companies.YOU HAVE BEEN WARNED.STAY AWAY. see facebook and the 1 *`s are the true advice here.
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mark tyler
05/10/2017 01:56

Do not give them any money
Do not give them any money. All the positive websites/remarks are made by them. people are losing all their money.They are owned by GUM LTD and they are on the list of scam companies.YOU HAVE BEEN WARNED. see facebook and the 1 *`s are the true advice here. they stole my frail mothers money for her life saving operation and cut off all contacts.
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Alicia Barlow
05/08/2017 18:10

Stern Binary Options are reckless &
Stern Binary Options are reckless & ruthless. As soon as I wanted to withdraw my money they lost it all within the next hour. Something is very wrong there. Many alarm bells but it was too late.
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C.B. PHILPOTT
05/04/2017 23:18

Do not give them any money
Do not give them any money. All the positive websites/remarks are made by them. people are losing all their money.They are owned by GUM LTD and they are on the list of scam companies.YOU HAVE BEEN WARNED.STAY AWAY. see facebook and the 1 *`s are the true advice here. they stole my frail mothers money for her life saving operation and cut off all contacts.
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paula
03/31/2017 21:59

Hi Matin Have had a bad
Hi Matin
Have had a bad experience with stern binary options. Cannot withdraw any money from these people. Joined january/february 2017 . After a month of trading – only 3-5 trades with accounts manager I decided to no longer trade with them due to personnel reasons and thats when things got difficult. all I wanted was my deposit back $5000+ ( or some of it), no profits. To this day money has not been returned. No email trial communication only persistent phone calls – hard line tactics to stay with stern
Bad experience due to my lake of knowledge on how this works. Please be careful
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- Malcolm Lill
  04/15/2017 15:49
  
  I too am having a similar
  I too am having a similar experience, having been almost bullied into depositing a similar amount through pressure sales techniques I realised I had made a mistake and tried to take back my money. It seems they will not make it easy ,I am not even getting the phone calls and as Paula says ,bad judgment through lack of knowledge.I have no intention to continue trading and am still trying to work out how to recover my money and close the account
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  - Pradeep Pillai
    04/19/2017 08:03
    
    Yes I am also facing same
    Yes I am also facing same problem when ever I requested for withdraw it’s getting cancelled without any reason
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    - Nisar Hussain
      06/12/2017 09:36
      
      I think we are all in
      I think we are all in the same boat I’ve been lucky they returned the initial $250 but the profit it’s been three months I’ve been chasing them by phone calls and emails all I get from them is they have passed it onto financial department. My withdrawal also gets cancelled after few days and then they say I’ve rang up to cancel it. Be aware
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    - John Brown
      09/11/2017 10:50
      
      Hello Pradeep
      Hello Pradeep,
      My name is John Brown from the Stern Options customer relations department. Please provide me with the email address that you used to register with Stern Options or email me at [email protected] so that I could better assist you.
      I await your email.
      Thank you
      John . B
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      - Aviva Freer
        09/14/2017 18:47
        
        I know how you feel as
        I know how you feel as I have had the same experience. I was told a pack of lies and only too late did I find out that this company is a scam which operates in a highly fraudulent manner. I was also promised my money back by the end of February – it is now September and I have lost all my money. They do not even have the courtesy to reply to my endless e-mails. They are a disgrace
        I see John Brown has appeared again – he does so every time there is a complaint but nothing is ever resolved and he just disappears and does not return your messages.
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      - Keith Bishop
        10/28/2017 23:36
        
        I would like John Brown from
        I would like John Brown from stern customer services to call me immediately on 07738 027087. Let’s see if he does. Keith
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      - William Friary
        12/12/2017 09:35
        
        Don't even be tempted to donate
        Don’t even be tempted to donate any money to this company because this is not an investment It a donation. They hopefully will be banned from trading soon when the FCA finally regulates them.
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- C.B. PHILPOTT
  02/08/2018 16:32
  
  DANGER
  DANGER,DANGER,DANGER. Stern Options is now called “STERN MARKETS” Beware. Reported this to the FCA for investigation. Tel no 02202170808 Please be careful out there with your money, pensions,savings and credit cards.
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